Olathe, United States
12540 Rogers Rd
$$$
+1 9137804494
N/A
Wheelchair-accessible entrance
This location is always so easy to work with. They have a knowledgeable staff and I have never left unhappy or without the supplies I needed.
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This is not what I typically expect from a rental service, but U-Haul managed an outstanding job, friendly and caring employees, fast handling of transaction, and offered very affordable prices. A word to management about your people here, and why I will continue to rent at this location. I was running back into town late from a job, so I called in to see if I could deliver the truck after hours and find out the fee. To my surprise, they had no issues with me coming late, explained the procedure, and didn’t charge me a thing. The friendly, accurate, and accommodating staff here has made this my go-to rental spot! Great job, guys!
I would just like to give major props to Bailey at the Olathe store. We had an unpleasant experience at a separate U-Haul and we were able to speak with her about it. She was extremely kind and went out of her way to hear our concerns. She was not faking sympathy or pretending to care, but she truly was concerned with resolving our situation. Please give this woman a raise!
I came in for multiple trailers, and Bailey was happy to help me with all my complicated issues and went above and beyond. She was patient and listened to every issue I had. I will definitely return to this location
The staff were incredibly helpful and polite. Fixed a towing issue for me, provided much needed information and went above and beyond in the level of service given. Highly recommend this place. The lady behind the counter and the young man who fixed things for me are employees worth their weight in gold.
Deli
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