San Jose, United States
2395 Oakland Rd
$$$
+1 4089439191
N/A
I went there to get a hitch installed. The person who helped me (forgot to ask his name, green eyes, dreadlocks) was friendly, and did an excellent job. I am very happy about the whole process, thanks to him.
like
Friendly and prompt service .
Couldn’t close the back of the truck. They charged me for 3 gallons extra fuel although I brought it to the same level, this is a first time that has happened with any uhaul I have rented. Don’t trust these guys and don’t do self checkout.
Go to any other UHaul in the area. This place is unprofessional and ended up leaving me stranded on my moving day. I scheduled a 6am pick-up, arrived on time, went through the verification process for contactless pick-up (required given the early pick-up), only to find out that the key was locked away without a code provided. The online chat agent referred me to an online UHaul general help customer service number. The UHaul customer service line advertises 24/7 customer support, the line had a 110 minute wait time at 7am on a Sunday. More false promises and advertising follows. After 1hr on the help line someone finally got back to me and guessed the lock box combination. I Ubered to the location so I would not have to leave my vehicle at UHaul. I was stranded at the UHaul location from 610-745am. Horribly disappointed with UHaul.
UHAUL IS A COMPLETELY WORTHLESS BUSINESS. DO EVERYTHING YOU CAN TO AVOID THEM. USE ENTERPRISE, BUDGET, HOME DEPOT INSTEAD. THEY WILL CANCEL YOUR RESERVATION AND STRAND YOU. COMPLETELE MOUTH BREATHERS WORKING THERE. THEY WILL PAY FOR DOING THIS TO ME!! A HIGH COST!
These guys went above and beyond to help us and had such friendly service! Can’t recommend them enough. Jill and Joey were so helpful!
I booked online for an early morning pick up. When I went there at 7:30am, the truck was clean and ready to go. The staff was really friendly and gave me clear details. I recommend this uhaul location!
Jose is very honest and good person. He installed a hitch for me quickly and did it well. The owner Brendon and staff Robert are very friendly. Highly recommend this place for hitch installation.
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