Neptune Beach, United States
600 Atlantic Blvd
$$$
+1 9042493786
N/A
I went in to get a tow hitch installed on my explorer. What could have turned into a sorry-but-good-luck situation when they accidentally cut a sensor on my vehicle, turned into a let us show you how we will make it right situation. These guys don’t have to be asked twice to get the job done right. Not enough companies hire people like the guys that work here - extraordinary professionals that do professional work. I will recommend them to everyone I know looking to get a hitch installed or for any other moving needs. THANK YOU!
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Stay in line for 30 min just to drop the car. No service!! All employees just walk around
Tracey and Ronald are the best. I travel all over the state for work and use Uhaul as my primary source for the shipping supplies that I need. This store is by far the best I’ve been to so I’ll continue to go out of my way to give them my business whenever I’m in the area. Helpful and friendly customer service every time. Thanks!
Called to schedule a hitch to be put on my car. I was told they did not have the parts and they would order them and call when they were in. Two weeks later nobody called. I called them only to find out they had received the parts and never notified me. We set up an appointment and I had a family member follow me to the U-haul to give me a ride when I dropped off the car. On arrival I was told that their install guy never worked Tuesdays which was when they had set the appointment for. It has been 6 weeks in the making and STILL do not have the hitch installed. Horrible service. They were really not even apologetic!!! Addendum: We came back for our second attempt to get the hitch and the installer was out...AGAIN!!! Nobody called us and nobody had the courtesy to cancel our appointment. We showed up and all we got was a "sorry not sorry". Unbelievable!!!! We will be going elsewhere.
Shady, I had my rental back a few hours past what I estimated, 9 hours instead of 8, and they charge me an additional day. If I had said I needed the full 24 hours I would've avoided being charged for an additional "rental period"
Wonderful,awesome, and helpful experience from this Uhaul location. Tracy was so helpful to me in my uhaul needs. 5 star plus service
Brandon is great, he goes out of his way to accommodate you, very professional courteous service. I go 30 miles out of my way just so I can deal with Brandon.
I go out of my way to use this location. Brandon is alway very helpful.
Deli
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