Portland, United States
955 N Columbia Blvd
$$$
+1 5032784360
N/A
Recently moved from Florida to the Portland area. I had problems with the Florida pick up site, but the folks here at my Columbia end location were there to help me get the issue resolved. Nothing but honest helpful answers all along the way. Would recommend and use this specific location again!
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Recently we’ve had to use U-Haul services more often than expected. We have even unexpectedly had to extend and change our return date with our truck rentals as well as put our pickup date on our uboxes further out. And as we all know moving is one of the most stressful and overwhelming experiences that we would all like to avoid. But thank goodness for the great and even superior at times, customer service, it has made it a much better life changing experience. From the employees at the desk to the great people at customer call center. It’s been nothing but wonderful. Thank you for making a somewhat of a bad situation good.
Moving is never easy Ashlee was very helpful and answered all of my questions. I really loved her personality. Super personable I'm really glad I got to experience her as my customer service person and treated me with respect. Made a super stressful events a little bit easier to manage. It was nice of you to ask her a bunch of questions. And she was great at explaining it to me. Guys are lucky to have are you better give her a raise
Tyler worked with me to set me up for success on my auto transport rental. This specific transport spawned a few unexpected set backs and Tyler made sure to take care of all issues. Even in the pouring rain, he did his best to make sure we were good to go on the road and kept a cheerful attitude while working. Great experience!
I reserved my truck over the phone and when I went to pick it up it was a very quick and easy process to get me on the road. I love that they're open 24/7 because I dropped the tuck off pretty late and there was someome there to take the keys. They emailed me my receipt the next day and nothing was a surprise from what they explained to me at time of pickup.
Great associate replaced the wiper blades on my assigned truck when I asked. Ended up being critical as it was raining for most of my move. They had tons of trucks on site and I felt confident that they would be able to honor my reservation.
This is my second or third time renting here. The staff are so friendly and through, I choose this place over one closer to my home. They are responsive to everything and willing to help. Professional, great customer service.
Deli
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