Hillsboro, United States
2380 NE Cornell Rd
$$$
+1 5036404666
N/A
Don't waste your time going to the Hillsboro location. They are understaffed. So if the one person working is helping someone you are not going to get helped. Forget about getting propane filled the one person behind the counter is the only one that can do that also. The guy cleaning out the trucks only cleans trucks.
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Be very careful of the fuel charge at this place as they will overcharge you if you don't pay attention to it. I had to drive two times here simply because only manager can deal with it instead of the general staffs. The manager Spethen also spent quite some time before finally realizing it's their fault. What's worse is that not a single apology was given afterwards. A good service will be admitting their miss and saying sorry for having the customer drive all the way here twice, and possibly compensate that in certain ways. Also he verifeid that there will be a verification email sent to me, which I also didn't get, not sure when I will get it. Hope they will be as efficent in refund-related thing as they charge their customers.
I received incredible service from Kevin at this U-Haul location. I needed a trailer hitch install and made an appointment online. Kevin, who manages all the hitch installations, called me ahead of time to talk through some wiring implications with my vehicle. On the day of the appointment, things went sideways and I got very frustrated. Kevin stayed with me until we came to a solution. I apologized for being a jerk but Kevin was as gracious as ever. Not to mention the install was done in about an hour - way faster than expected. This is the perfect place to take your car if you ever need a trailer hitch put in. Thank you, U-Haul and Kevin!!
Honest and very helpful. Jared especially helped by recommending recycling locations.
They’re liars. Two weeks ago I had a very bad experience with them. I rent a truck and when I returned back and checked the truck, mileage, and took the key everything was great. After an hour and a half I received a call saying I did an accident in the same truck I rent, I really surprised and I didn’t believe what they say. Next day the manager Steve called me in very bad way of speech and repeated what his workers said without even checking what happened, because in simple way at that time I already left the parking lot and I received a bill by email telling the rent details, but second day they sent me another bill for the accident or the damages that I didn’t do it for 670 Right now I’m following my case with many involved departments to get my money back and I will, but what I want to tell you don’t deal with them or be more focused and pay attention multiple times if you have to rent from them which I’m not agree with that at all.
Super nice people who work there.
Wow not excepting cash even if its exact change.. Last time I'll do business with them.
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