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U-Haul Trailer Hitch Super Center of Winter Park

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Winter Park, United States

uhaul.com
Trailer supply store· Moving and storage service· RV storage facility· Trailer rental service· Used truck dealer· Moving supply store· Self-storage facility· Truck rental agency· Van rental agency

U-Haul Trailer Hitch Super Center of Winter Park Reviews | Rating 2.5 out of 5 stars (8 reviews)

U-Haul Trailer Hitch Super Center of Winter Park is located in Winter Park, United States on 1171 N Orlando Ave. U-Haul Trailer Hitch Super Center of Winter Park is rated 2.5 out of 5 in the category trailer supply store in United States.

Address

1171 N Orlando Ave

Price range

$$$

Phone

+1 3215942309

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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D

David Harbour

Nice folks, had to wait more than expected with appointment

R

Robert A

This place has the worst customer service and gives away your reserved truck. Don’t count on this place actually having what you reserved. Would give it negative stars if that was an option. Save yourself the hassle and go somewhere else.

T

Trey Andaryy

The worst in the business!!!! Got hung up on while trying to make a reservation, UNBELIEVABLE!!! Miserable group of individuals working at this place. If I could give 0 stars I would in a heart beat! #boycottuhaul

M

mvivona9

I called on a Wednesday and was thrown immediately to hold. They didn't even have the courtesy to say hello. I hung on hold for 30 minutes without even a single person attempting to talk to me, so I hung up. I read the previous reviews where what i thought was impatient people just not being happy, but it appears that all the reviews are true. This place has terrible employees at their front counter! The problem more than likely comes from top down. That usually means the management is worthless. Please don't support a local business like this. Find somewhere that actually wants your business and cares about you. Thanks for reading this review.

J

Jeff Adams

Unlike people posting just to complain, I'll give an honest review: I've rented from this location no fewer than 15 times for vans, small trucks, and big 26' ones, and bought well over 100 boxes from them in the past 9 years. Like any corporate service location, they're understaffed and extremely busy. Always allow for extra time. Just make sure you check your expectations and you'll have a positive experience. I will caution this though: regardless of what they say, check your rental contract for the vehicle mileage, gas level, mileage rate, return time, any vehicle damage, and the optional equipment you reserved (or didn't reserve!). If anything is even SLIGHTLY questionable, say something and they'll be happy to fix it. If you have an issue, ASK to speak with someone. I made the mistake of not doing this and got dinged for the gas level, mileage rate (.40 higher than I was told), and got charged for blankets I reserved but never got. Caveat emptor: buyer beware doesn’t apply just to UHaul or this location, but everywhere. You’re entering in a contract, so make sure you agree with everything in it. I’ll also say the community box sharing is fantastic!

I

I Stanic

OMG I have never dealt with such a rude personnel! Horrible customer service SHAME ON U HAUL brand for hiring such a miserable staff. Have some pride in what you do, being polite doesn't cost you money.. Scarlett Pena Crawford YOU OBVIOUSLY WORK HERE -THERE IS A SECTION WHERE YOU CAN REPLY TO REVIEWS AS BUSINESS OWNER, YOU SHOULD NOT REPLY OR MAKE COMMENTS IN REVIEW SECTION AND GIVE YOUR SELF A 5 STAR RATING? UNPROFESSIONAL REPRESENTATION OF YOUR BUSINESS CLEARLY!!!

S

Scarlett Pena Crawford

People are pretty ridiculous on these reviews. This is a BUSINESS. They aren't going to talk to you on the phone when they have customers that were already waiting in front of them. It's just like waiting in a line. And I guarantee all these people stayed on hold for less than 5 minutes then kept calling. There's a nationwide call center for a reason if you can't get in contact with the actual location! This is a great store and they do a lot to help their customers. They go above and beyond! Uhaul is a great company! Thank you Winter Park Uhaul!

J

Jason May

Maybe understand that businesses get busy and doesn't deserves a 1 star because they are staying in business. Shop online if you don't handle lines well.

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