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Union Marine

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Seattle, United States

unionmarine.com
Boat dealer· Boat accessories supplier· Boat trailer dealer· Yacht broker· Boat Repair· Boat repair shop· Outboard motor store

Union Marine Reviews | Rating 4 out of 5 stars (5 reviews)

Union Marine is located in Seattle, United States on 3201 Fairview Ave E. Union Marine is rated 4 out of 5 in the category boat dealer in United States. Access denied | www.unionmarine.com used Cloudflare to restrict access Please enable cookies. Error 1020 Ray ID: 5be0d98e6af5d45f • 2020-08-05 13:26:26 UTC Access denied What happened? This website is using a security service to protect itself from online attacks. Cloudflare Ray ID: 5be0d98e6af5d45f • Your IP: 212.98.91.87 • Performance & security by Cloudflare

Address

3201 Fairview Ave E

Phone

+1 2067450982

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Adam Singer

From the moment our family walked through the doors at Seattle Union Marine to consider if buying a boat was right for us, Mark Lawton has been the finest example of a salesperson we have ever encountered. The fact that Mark genuinely cares about customer satisfaction is an understatement. He is kind with an easygoing personality, experienced in the sale and actual construction of watercraft, honest, transparent, exceedingly helpful, pleasant, and demonstrates patience with his clients that can meet anyone's highest expectations. In our opinion, Mark's greatest assets are his ability to build trusting relationships and to instill confidence in the consumer that he is readily available and fully able to handle any issues during the decision making process and long after the purchase is made. Moreover, he diligently accommodates his clients, so much so, that we felt that we were being treated like family members. Furthermore, we found every encounter with all of the personnel at Seattle Union Marine including the receptionist, the sales force, the business team, the management, and the service department to be pleasant and hassle free. It is clear that \the customer comes first\ is more than a motto, it is what everyone at Seattle Union Marine actually believes and puts into practice at every opportunity. And, for all these reasons and more, buying our boat was a pleasure. To those who read this review, please take our comments seriously as we are self proclaimed \high maintenance\ consumers and have very high expectations, all of which were far exceeded by Seattle Union Marine and, most importantly, by Mark Lawton.

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John Hambacher

Just bought a consignment boat from Scott Kay at Union Marine. Process was very smooth and friendly. The boat was pretty in demand and I was lucky to contact Scott early. He could have likely sold the boat for more but kept with order of contact, netting me a great boat at a very fair price. Would absolutely go to them again.

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H K

Needing some help from a licensed boat dealer, I reached out to union marine. While it quickly became clear my interaction wouldn't result in a sale and fell outside their standard line of work, their salesman Mark Lawton went absolutely out of his way to get me the help I needed. These are the kind of people I would trust while buying a boat.

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Steve Francis

Steve Thoreson is THE guy to work with here. Maybe others are good too but I bought a used boat from Steve and not only was he incredibly helpful before the sale but he has been equally helpful after the sale. He has been assisting me with finding moorage, some minor repairs that were needed and tips for Do-It-Yourself boat care. This has all happened after the sale. During the sales process he did not use any manipulative or dime-a-dozen sales tactics. He sought to understand, to listen and to help. I employ about 20 salespeople and appreciate great salesmanship (people seeking a win-win) when I see it. Steve is a standout professional and a hell of a good guy.

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Josh B

After seeing the 2020 Sea Ray lineup at the Seattle Boat Show I decided to trade in my Chaparral for a new Sea Ray. At the boat show Steve was extremely patient with me and my family (young kids wanting to touch everything). He had all the answers to our endless questions and never put any pressure on us to buy a boat. When we showed up at Union Marine Seattle a few months later, with more questions, Steve was happy to help. He actually seemed just as excited about us getting a new boat as we were. From start to finish the process was very smooth and all the staff at Union Marine went out of their way to make certain we had everything we needed. They really paid attention to all the details and everyone was genuinely excited for us. The guy that cleaned the boat up for us did a great job! Jeff in service was very friendly and helpful in quoting us for some upgrades. Sandy in finance was very friendly and gave us several loan options with great rates! Gail, our delivery captain, was very thoughtful and thorough in teaching us about all 10,000 features on the boat. Union Marine even let us use their dock for 3 days while we waited to get into the new slip we bought. One of those days were beautiful and we wanted to take the boat out. Kurt helped us out with that. He even gave us his cell number to call in case we needed anything. We ended up getting back after the store closed due to a line at the locks and when we called Kurt he had already left, but immediately offered to come back down to the store to help us get tied up and let us out the gate. It’s so hard to find quality customer service like this anymore! I couldn’t be happier with everything and I really feel like my family has been warmly welcomed into the Union Marine family. We will absolutely come back to them for all service and to upgrade to an even bigger boat in a few years.

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