Belton, United States
6905 E 163rd St
N/A
+1 8163314400
Wheelchair-accessible entrance
Great customer service and very quick turnaround on rentals.
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I came to exchange a mini-x on 10/20/2020 at the Belton Missouri location, the people behind the desk (employees) of un-United rentals were so happy sitting on their butts, maybe un-United rentals needs to get UN COMFORTABLE chairs for them to sit in!
Rented a 35' pull behind lift from here today and I'm sure it wasn't the cheapest place around, almost 400 but it was available and unlike my other visits the equipment was in very good condition. I am fairly happy with my visit today. If the lift was 100 less I would give 5 stars... At least for this visit.
Unorganized and horribly slow. We reserved 2 trailer mounted generators and associated cabling/distribution boxes. The older gentleman at the counter was slow at processing our transaction in the computer. After that delay, I waited in the yard about 10 minutes for someone to show up, then the generator wouldn’t start due to low coolant level issue. Once that was resolved, they couldn’t located the cables but assured me they would be here when I came back for the second generator. An hour later, I returned but still no cables but the guy at the counter did not convey that information to me until I asked the yard guys where they were. I waited in the store for another hour for the cables to be delivered from another store. I could have driven to Olathe and back in that time frame. What’s the point of making a reservation if you don’t have the equipment on hand?
Be cautious of renting! Our incidents with Belton store, go elsewhere! 4.11.2017 United Rental trailer accidentally detaches from our truck while in motion, causing bumper damage. Luckily no serious injuries! They did not pay for replacement bumper. 4.15.2016 Wrong couplers were put on brush hog rental and we could not use the rental. Full refund. 9.26.2015 Maintenance did not put gear oil in the box for brush hog rental. Needless, brush hog will never run again. Full refund.
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