Belle Fourche, United States
804 State St
N/A
+1 8002758777
Delivery
Wheelchair-accessible entrance
What a joke. Rude customer service, bad attitudes, and if you get a decent employee that gets your mail and it had a physical address and not the PO Box, they leave a rude note. Others? Mail it back with absolutely no notice, EVEN if they know who it goes to. My worst experience with a post office to date.
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Horrible customer service. Very rude delivery staff. I'll say that the younger gal and the one lady (Lacey) I believe is her name are nice and do a great job but the blonde woman in the office cuts us off mid sentence constantly, has hung up on the phone, walks away when we are asking a question politely and just refuses to deal with any concerns or issues we have. We moved to a different apartment and since then our delivery driver refuses to bring any packages up the stairs, today she blamed it on the ice, which there wasn't any, and said that no one was home but we were both sitting in the living room right near the door and would have heard any knocks. She also did not leave a pink missed delivery slip so when we went to ask about it the office worker said \ I don't know what you want me to do about it.\ And walked away. Strangely enough at our last apartment, we never had an issue at all and those stairs were taller. I've never had any issue with a post office any place I've ever lived and am just shocked at their rudeness. We've even gotten permission from the business downstairs for them to drop off packages there, we signed the paperwork at the post office to confirm it with them but instead they just return it to the post office and don't let us pick it up the same day. UPS and FedEx always deliver to our door but this mail carrier simply doesn't want to do her job.
I give 5 stars to the employees in the Post Office. However the female mail carrier is rude. She walks across my lawn, & then uses my flower bed as a step to reach my mailbox. Funny thing is my mailbox is right on the corner of the steps. Only need to walk up 3 stairs. Also, she will not pick up my mail. Yesterday she delivered a package but left the mail in the mailbox.
Had a problem picking up a General Delivery package. Had to go through Customer Affairs to get it resolved.
Do you know sometimes the carrier doesnt pick up my mail? The lady on the phone said if they don’t have mail for me they are not required to pick up my mail. In my 37 years I have never heard such nonsense. You can see my rent check on my box from the street. So lazy. It better not be late.
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