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Valley Springs, United States

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Post office· Logistics service· Passport office· Money order service· Shipping and mailing service

United States Postal Service Reviews | Rating 3.2 out of 5 stars (8 reviews)

United States Postal Service is located in Valley Springs, United States on 200 W Hwy 12 Ste C5. United States Postal Service is rated 3.2 out of 5 in the category post office in United States.

Address

200 W Hwy 12 Ste C5

Phone

+1 8002758777

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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Annie Sharp

I thought I posted a very positive review back in March 2020. I came in today to change it, but can't find that review, so I guess I'll start from scratch. I went to this Valley Springs PO because it's an authorized Passport Acceptance Facility. I brought the correct form, all filled out, with everything else I needed. The clerk told me I had filled out the wrong form, and gave me a different blank one. I went to the counter, copied my information from the one I brought to the new blank one she gave me, and submitted the one she told me to use, along with proper photos and the proper fee. I found out today that the original form I brought in WAS the right one, and that the one she gave me instead was the wrong one. The passport office is keeping my fee and my photos, and I have to start all over again. I wish I had not listened to the gal at this post office. She seemed well-intentioned, smart, and kind. But her error is putting me to a lot of trouble, including further delay of my receipt of my passport (in addition to delays caused byy recent stay-home/don't-work orders).

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deserea young

They never get my packages here on time, always get them wrong. Or deliver later then planned, always come up with excuses and blamed UPS for the mistakes.

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Kimberly Dorsey

If you want to receive your mail or send your mail in a timely manner this is not the branch for you. I receive incorrect mail for other people in my PO box every week. Makes me wonder where my mail is going. Management is rude and unavailable and front desk staff is often dismissive. I personally witnessed one worker being racist towards a family that was applying for passports. Disgusting! If you want good service and want to receive mail service that you are paying for when you have a PO Box then I would not suggest coming to this branch at all!

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Luis & Karen Pena

I actually had my 2 pieces of mail stamped by clerk w/date and clerk took them from me over the counter. They were never received . Only going to Hayward & Travis Credit Union, Fairfield both w/payments. That was 9/13/18, . As of today Oct 1, still not received. Had to pay 35 fee for a stop payment on one check plus incurred late fees. This is second time this has happen to me with a loan payment, mailed from there. Won't be using them anymore. Plus we are always getting other people's mail in our mail box. Mgmt. Needs to make certain people change their address instead of making route carriers guess which box it goes into. I'm tired of getting their mail. Guess they look the other way for their friends.

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Kerrie Gutierrez

After numerous attempts to get her to close my box , I’m still dealing with an open box every day , I stays closed when we close it , many on our street are the same story!! Frustrated

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Ritu rana

I am trying to call the post office from 2days but it seems not going through I am so upset becouse I needed to give some important details I need to know how do I contact them.

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Donna Amrine

I recieved a "sliced open" padded envelope that contained a gift card from best buy......the package was cut open and the gift card ripped off the holder...the thing that made me most angry was that this was Christmas Eve day and my niece was looking forward to her gift card!!! to top it off we have a locking mailbox so I question the postal workers!!

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Tori Dougherty

Awful service and missing mail! I've had mail go to collections because of them! So beyond frustrating!!!

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