Columbus, United States
244 King Ave
N/A
+16142977845
Amazing rental company! They drove me plus friends around on the tours so we’re could do it more efficiently and in the warmth of the car. Paying and signing the lease online was so simple and the staff is so down to earth and friendly. I even gave them my budget and things I couldn’t live without and they chose apartments they thought I would like and they NAILED it. Best bang for your buck on campus for sure. Awesome find!
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I have been very pleased with my interactions with University Apartments. They have a lot of properties on campus, so of course they are busy, but they do make an effort to fix things in a timely manner. They were able to fix a few issues I had when I moved into my apartment within a few days (which is good when 90% of their properties are being moved into at the moment). Great prices for college housing.
Honestly the best rental agency I’ve dealt with in the campus area. The staff was helpful and flexible. Just make sure to take note of all damages at the beginning of the year or they WILL charge you. Head and shoulders above Buckeye Real Estate though
HORRIBLE!!!! DO NOT LEASE HERE. Would give 0 or negative stars if I could. If you run into any issues during your lease here, the employees will NOT help you. The will instead belittle you and laugh at you. These people will promise you something and the moment you sign the lease, they won't do anything. If you are considering leasing here, DO NOT. I repeat, DO NOT. Worst experience living here. They will email you and charge you for things that you did not do. Do not expect to have your deposit back either, no matter how much you clean. Rita will lie to your face. All of the employees are unprofessional and RUDE and will hang up on you if GOD FORBID you need anything/run into problems.
My husband and I have been renting from University for about 3 months and they are the best. Go out of their way to make their tenants happy! They made sure we acquired the apartment we wanted next term today for fear of it getting rented out from under us. They called us four days prior to when we had an appointment to look at it. Thank you Abby and Rita for taking such good care of us! I never want to rent from anyone else while living in Columbus.
The staff is really down to earth. As a college student it feels really nice to be able to have someone like them that's willing to work with you when you're away from home. It's professional but feels totally comfortable talking to them.
University apartments was hit or miss for me at times. They sometimes had outstanding service, and other times they let me down quite a bit. They are nice, it just seems like they have too much going on sometimes or not enough people available to help. Most of their apartments are pretty decent and at a good price and definitely worth visiting but DO NOT believe in the other 5 star reviews. I can say from experience the 1 star reviews have some merit but they do their best, which isnt always enough, to remedy their mistakes. Their maintenance guy, Blake, is the man. He works hard and stays true to his word.
NEVER RENT WITH THESE PEOPLE. They hardly ever come into the office. You have to call them 15 times consecutively to get an answer. Their maintenance guys are borderline retarded and repeatedly don't show up when they're scheduled to come fix something. And if you have an emergency request? Forget it they won't respond. So if someone breaks into your apartment and you no longer have a door? Sorry you're on your own. When I moved in I had a simple request- a screen for my window- and 10 months later they still haven't put it in (and yes I have asked them repeatedly). Worst landlords in the world, do NOT rent from them. Beyond poor service.
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