South Bend, United States
4000 Braemore Ave
N/A
+1 5743874086
Everyone was friendly and welcoming from the time I stepped foot in the door for my tour. Katelynn and John has been two of my main people of contact and they have been very helpful with answering any questions I have. I can’t wait to take a hard hat tour soon and to move in. The place looks awesome already.
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Even though the location was nice and amenities were great, I did not like how I was treated, and here is WHY... When I moved into this apartment around October, there were already people living in the unit. The common area was far from being clean as there was left-over food in the fridge, spices/seasonings in the cabinets, broken dishwasher, stains all over the floor, and all these were done by the previous tenants as my roommates would tell me later. Now moving out since my friend, our other roommate, and I were the last people, we did our best to clean the common area though may be not to their standards and remember when we all moved into this unit it was already mess. Despite all of that, I got a 611 charge to my account due to not cleaning and damages done to the common area (how absurd). I called the account manager asking him/her to explain to me what was going on. they told me that since my friend (who also got 500 charge) and I were the last people to move out we were responsible to clean the place but not our other roommate and how do I know that because I called him and asked him in person just to verify if he got charged. Either way I asked the accountant why they would charged just me and my friend even though we were the last people to moved in and we did our best to clean it even though we moved in a very messy common area to begin with and the accountant would not give us any explanation. Either way, they reduced charges but refused to split the charges amongst all the people lived in the apartment since our leases were all ending at the same time so my friend and I paid all the damages. To sum it up, I felt that my friend and I were singled out by the property management and I don't why my because we were different who knows... If you are going to sign lease with this people make sure the common area is a clean or at least have something on the record BEFORE.
Great place to stay besides my car being broken into.. I was also charged 500 in cleaning fees despite only living there for a single summer (3 months), for damages that they didn't let me report when I moved in. Very upsetting at how I was treated prior to my lease!
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