Hackensack, United States
255 S, NJ-17
N/A
+18003032567
We recently opened a restaurant about a month ago and I can write with full confidence that we would not possibly survive with Up Solution. I was very skeptical about their solution in the beginning after I spoke to a number of POS companies including Clover, they were all drawn to sell their services hastily. We were very lucky when Andy stopped by our restaurant and took some time to give his professional opinions. He immediately gained my trust. As a small business owner, I could feel that this guy would be there when I needed help at the restaurant. I did not write a review right away even though I thought about giving him 5 stars and writing a short review. And I'm glad I didn't do that because over a month, his service and Up Solution was beyond my satisfaction. Andy did not mind answering my call whenever I have a question about POS, his remote tech support has been extremely supportive and responsive, and now I consider Andy as our go to supporter and advisor. Thank you so much from the bottom of my heart for providing consistent supports. If you are skeptical restauranteur like me, please do not read this review casually. Andy and UP Solution is the most urgent source you need to have if you have been shopping for better POS solutions and their contactless (Epipay) is a must have. Thank you, Andy and Rachel! - Holly and Mista Oh team
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They only get 2 stars for Bert; otherwise they'd get 0. He's the absolute best! Always honest, and better yet, helpful!!!! But everyone else that works there gives completely false answers to why their systems do not function. Or, they refuse to pick up the phone, or they pick up and hang up.
It was lucky to know UP Solution. Their price is very reasonable. The service is something that cannot be copied by anyone. Bert from tech support came to our place on time and set up the system pefectly within one hour. He trained every server how to use the system. The system is very easy and simple to learn & use. I highly recommend this company to any type of restaurant.
They approved my account ver fast.
Been using their POS system for my small business and I’m ok with them. Like any other brands, they have good and bad, but for me it has been serving well. They have all the related products to run my business, so I just deal with them for all. It’s easy for me in this way to save time.
Deli
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