Davie, United States
2255 SW 70th Ave
N/A
+1 9544761194
I needed a new windscreen for the flybridge of my Bayliner 4588. I had UPD make it. When I installed it the left side piece was badly warped. I noticed this when I took it out of the shipping box but thought that it would get into shape when installed. It didn't. It also did not fit the curves of the flybridge properly. My boat is a very standard 4588 with no modifications to the fly bridge. When I contacted UPD they said it was good prior to shipping. If shipping warped it then I wonder what being in the sun and rain will do. They wouldn't do anything for me unless I removed it and sent it back. I didn't because I think that they will say it was warped or broken in transit due to what they said when I first contacted them. There is a reason that they won't talk to you by phone. Lesson learned... I should have read reviews prior to purchasing. Especially the ones involving the Better Business Bureau complaints.
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Received my windshield for a 1999 pontoon. They did a fantastic job. Fits perfectly. I did send in my broken windshield when I requested the order to ensure a perfect match. Know that they work through email and will respond. If you follow their instructions the process is very predictable. They tell you in the communication the exact price, when to expect production (mine was 3 months out, which was fine), and let you make a decision as to whether to continue. Production was exactly when they said, for the price they quoted, and delivered securely through UPS. Terrific quality. Highly recommend.
First off I’ve read many concerns regarding issues contacting UPD. Though not having a business phone is frustrating sometimes, as a business owner I understand they are a “Via email” business only to have discussions and orders documented in order to avoid errors. Each time I had a question they were pretty quick to respond. Build time does take a while, but you will receive a product with outstanding quality. I would 100% use them again and recommend.
Good work takes time, and it was worth the wait. Ordered a windshield for my 1999 17ft Angler. It took a while. finally arrived.Fits like a glove. Perfect! better than the OEM. I recommend they highly. great work! Communication was a little tough, but again, worth the wait.
All I can say is WOW! This was a challenging windshield and I am thrilled with the job done by the folks at UPD Plastics. I went into this understanding that this company has a lot of business and that it would take time before my new windshield would be built. In the beginning I was nervous, and had reservations, but after communicating with the company, I just let them do their thing and waited patiently. Man am I glad I did. This windshield was made to spec! Fits perfectly with no effort on install. If you are on the fence, don't be, this company is very good at what they do. Thanks guys, I am telling all my boat restoring friends about you. Spectacular job!
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