Arlington, United States
2200 Crystal Dr
N/A
+1 8003755283
Wheelchair-accessible entrance
** update** After multiple attempts to contact a representative for about 2 hours I was finally able to speak to a live human.... For those of you having to mail something back to Potomac Service Center, 2200 Potomac Center Dr. Stop 2425, Arlington, VA 20598-2425 I just received confirmation that we can mail out our stuff to : 2200 Crystal Dr, Arlington, VA 22202 just make sure to add the above address on the memo and do not forget to add the stop# given to you. I was able to speak with a representative over the phone and he confirmed this info for me. So upsetting to see a USA immigration webpage and letters providing inaccurate information. I have been provided with a Address that does not exist and the phone system is designed to keep you going in circles. I’m just trying to obtained accurate information so that I can mail out a residency card that needs to be replaced because they have made a mistake on it their self. Someone please help. Address provided online and via letters is Potomac Service Center, 2200 Potomac Center Dr. Stop 2425, Arlington, VA 20598-2425
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they never updated the application(TO THIS DAY IT HAS NO OTHER NOTES THEN APPLICATION WAS RECIEVED ) then once we had the ability to do a case inquiry they said we have 4 days to submit paperwork we never knew they asked for from a document we never received. now they give us an address that doesn't exist and they have a website and phone system that is designed to keep you going in circles so that you waste so much time trying to get accurate information that you run out of time this feels borderline criminal what goes on in this office that this is acceptable. the only shipping address that I can find is over 3 years old and does not show up with the post office. all questions on the google page have said that the mailing address is private and to look on the website(yet another circle of misleading information). i am begging for anyone to help me.
God Awful! I have been waiting for almost a year to get a replacement green card and I am getting the literal run around from an automated phone service that refuses to connect me to a live representative. I've lived in the country since 1994 and now I can't work, I can't drive, I can't refinance my property, I can't even go to the freaking doctor because I have been waiting so long for this that all of my other id is expired and no one will renew it without proof of residency. I am at my wits end! No one will help me! I can't even drive my kids to school!
Useless automatic voice service. Won't let you talk to a real person and just hangs up on you.
A application that use to take 3-6 months to process now is taking 2 years and they continue to delayed. It should be illegal to be this unproductive and incompetent and I hope they get sued. The Nebraska center is faster so I know there is not excuse just pure carelessness. It’s truly sad this lazy people work for the gorvernement.
Consistent lies and inept website upkeep, dates drawn randomly from a hat. Apparently use astrology on decided when to review a case.
I have been trying to get in touch with a live representative because the automated service says it doesn't understand than hangs up. This is ridiculous
guys really very slow to respond. yesterday the case enquiry was at 17 November 2019 but today they change it back to 2016 ? what heck really how u work like this u go backward ? we need respond this our life not a game i need respond why u work like this regard
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