Covington, United States
201 Holiday Blvd
N/A
+1 8778753711
The absolute worst. Nobody gets back in touch with you. Emails go ignored. Bill skyrockets and they can’t do anything for you. Charges high base water charges each month. Wish I could use any other company but I’m stuck with them :(
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I an gone 11 hours a day, 5 days a week. My water bill for 2 months was over 200 dollars! I have one child and myself, that's it. I can't contact ANYONE from the actual location. Something HAS to change here.
I have never in my life attempted to contact a provider and not been able to get through. It does not matter what time or day that you call you receive an answering machine stating that the office is closed I just need my freaking water to my new house!
Horrible service all the way around! Does not contact residents for water advisories or levels! You never know when your water will be turned off. And if its a mistake made by them you are still responsible for all fees! Office staff is very rude, that is when they are able to be reached! Billing dept. needs to be trained in every aspect! They do & charge what they want, when they want to. We need other options for our area! The Parish President needs to take a look at the reviews for this company! FYI they are NOT open 24 hours a day! They close at 3:30pm CST, Monday-Friday. Closed all holidays, including Eve's.
Rudest people I’ve ever dealt with as a new customer. Outrageous deposit for water when I had none for electricity, gas or cable. Spoke to them about reducing it, “working on it will call you back” never heard a word after multiple calls. Provided a utility letter with perfect payment history. I hate sending them my money each month. They are a rip off.
Deli
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