Van Nuys, United States
7724 Van Nuys Blvd
N/A
Toilets
Passenger loading areaWheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
The station is friendly inside. The steps going down to the street on Van Nuys Blvd. sometimes has encampments on them. The parking lot has pot holes and some holes that one might trip into. Do watch your step. A platform has been being built for over a year. There is construction equipment all about including loose gravel. Again watch your step. See photos. Recent update. Well there has been a long going construction. Due to Covid-19 I haven't been there to much. The last time I was there I saw that a dormitory had been built for the Homeless in part of the parking lot. This required a lot of electrical and water to be brought from the street. 8-14-2020. It is amazing to see progress through time. It would be great if there was a cover built over the walk way to protect one from the elements.
like
I have mobility issues. An Amtrak employee noticed I was having trouble walking, told me to hold on, came back with a little with a cart, and gave me a ride to the station supper, friendly service.
Although it's an actual station, the service is substandard. Doors are supposed to stay open until ten pm but the agents are totally absent. They hang out in the back room, behind a closed door, and serve you minutes later. Sometimes ten to twenty. If you paid for a ticket, someone should be accessible and cheerful. I've even seen Greyhound drivers waiting around and delaying their trips because agents are essentially chillin' in the back room.
Great service and kind staffs
Easy to find, park, buy tickets, and jump on the train.
Deli
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