Sacramento, United States
271 Opportunity St H
N/A
+1 9169203842
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
It's hard to believe that anyone would give this shop less that 5 stars, based on my experience working with them. This is the shop I was hoping to find to build out my Sprinter. If you have to criticize this place, it is because they are so busy it takes a while for them to fit you in. That's what happens when you are known as a great place. I am completely satisfied with this shop- they bent over at least a little bit backwards to accommodate me, found ways to make things work and (perhaps most importantly) were fairly priced.
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I've had a very negative and very expensive experience with Vanco. I hired them to convert my Ford Transit into a campervan. Build included building a custom bed, adding vent, solar, move a seat, insulation and CRL windows. We wanted something very specific and took the time to detail everything we wanted in writing and provided blueprints. They said no problem, we know our business, we can do this. 2 weeks max. They apparently threw out their notes and my blueprints and went on to build something completely off spec. First, they forgot to move the seat back and built a 9 feet long bed... why would one build a 9 feet long bed? No idea. I then got them to fix that, but the problem is that the bed was anchored to the floor and frame. This leaves my van while literal holes in the floor. The build of the bed is 'rough' at best. There's visible screws everywhere, they didn't use the grade of plywood I asked and it's not square. My plan, which I had communicated to them, was to build drawers under the bed for a pull out kitchen. Since the thing isn't square and there's bracket blocking the way, I can't do that anymore. Next, the roof. They were supposed to build a full size rack, but forgot? At this point, we're 7 weeks into a 2 week build and I've lost all trust in them. I've picked up the van and had to pay full price to get my van back. I'll have to tear out the bed and figure something out to get the build I want. Same for the roof rack.
These guys are awesome. They built out our entire van and were awesome and been great with us doing further modifications and repairs. A. Friendly, accommodating etc etc. Can't say enough.
I first approached the instal department for a quote in November 2020 and made a request for a quote for a simple mods for additional seats that I wanted added to my van. I wanted them installed and ready by April 2021. Anyone would assume this was a fairly relaxed schedule with plenty of time to finish up quote and preform the Install. NOT in this case! It's been several months I have reached out 1 time after Christmas with a reply of we are still backed up but we will defiantly complete the install before your requested date. It was the end of March and I still had no quote, so I called again, now they are not taking phone calls, but you can submit an email online, so I did through their website. Keep in mind they have my request, Model and Year of the Van, it should be soo simple to complete the Quote. And of course there's no call or email back. Very unprofessional! I'm taking my business anywhere else, the delays and false promises good luck.
My conversion van needed a air compressor and some electrical work done to it. Great quality and quick service. Just plan ahead because they are busy and you have to wait in line.
The customer service could not be better! I will be back as I continue to work on my van.
I brought my van three different times to Vanco to get wall liner installed, roof fan, and solar. I was very happy every time, the work is done well and professionally and they listen to the customer's specific needs and adaptations and deliver as promised. I recommend them!
VANco unpfitted our Sprinter with a combination of an Adventure Wagon interior & MOAB bed system, a Trail Kitchen sink/stove system, water heater, and solar system. They are open to you bringing in your design with all the details or working it all out for you. They also have their own interior system and offer very competitive pricing. They are very flexible, easy to work with, and reasonably priced. I would choose them again if I had to do it over.
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