Rio Rancho, United States
761 Unser Blvd SE
$$
+15059943100
N/A
hi Sam I’m so happy with my experience at this store. The staff was so knowledgeable and efficient. They made this entire process so easy and I am so happy that I went to them. Sam, the manager, answered all of my questions and made sure that everything was handled before I left .
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Do not use ANY GoWireless stores. We have been to this store and others and they are not in the least bit concerned about helping you. All they want to do is sell you a phone. Latest mistake we made was this. On Sunday November 29th we went to the store on NM 528 in Rio Rancho with our iPhone 6 which had a bad battery. We were misinformed and told that the battery could not be replaced and we bought a new iPhone for 609. We found out the next day that the battery could indeed be replaced. I went back to the store to get our old phone back and return the new one. We were told that it had been sent out and could not get it back. Since we were misinformed in the first place I think we may have been lied to about getting our phone back. I asked to speak to the manager of that store (Samuel Hayes) and was told he was busy and would call me later. He has not. Having had problems with go wireless in the past, If I had known when we bought the phone that the store which was previously a Verizon corporate store was now a go wireless I would not have gone there.
This morning I was the person that didn't read the sign on the door and tried to pull it open at 9:45 AM, 15 minutes before they opened. The young man came out and was super polite about it and asked how he could help me anyway. I wish I would have got his name. A for friendly service.
Shows store is open on Sundays, doors locked. No one answers phone.
Very courteous and helpful. Walked in and was helped immediately on a Thursday morning at 11:30. Will return to this location in the future.
Deli
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