Pickerington, United States
1714 Hill Rd N
$$
+16148645000
N/A
Savanna and Brittany were amazing. Had went to another location and they really did a number on my bill and overcharged me for everything, came into this location and they fixed my account and took off those extra charges! Will be my go to Verizon store!
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Went in looking for an iPad and they told me about awesome promotions that were going on and walked out with a phone and an iPad saving almost 800!! The staff is very kind and good at listening. Highly recommend this location.
Did not have the best experience here unfortunately. Was sold some products that supposedly were free with my upgrade. Upon reviewing my receipt at home, I was actually charged for the accessories. Went into the store and was able to return the charger but not the screen protector because apparently there is a no return policy. I did not even realize that I was purchasing the screen protector or else I would have never chosen to buy it. When asking the clerk in store who I could call to get this resolved, he directed me to reach out to the Verizon customer service line. Verizon could not do anything. I then called the GoWireless customer service line. The rep there wrote an email to this store’s manager about a week and a half ago and I have not heard anything back. According to the rep, the store manager can override the no refund policy. Would definitely recommend meticulously going over your receipt before giving your money over. I hope this store makes it right, because lying to customers is not a good look.
Brittany Phillips always fixes whatever is wrong. Cheerful and helpful.
I just wanted to say this is by far the best experience I’ve ever had at Verizon. Brittany and savannah helped me get into a phone that was perfect for me and also got me all of the accessories I needed without spending a fortune. Is forever my go to Verizon store!
Deli
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