Vienna, United States
535 Maple Ave W
N/A
+1 7038361111
i went to the Vienna Branch and very happy with the customer service, He was very friendly and nice. the guy was very professional and informative. He was very helpful even offered to carry my rug to store and back to my car. the price was reasonable and i would recommend him since he was very professional and knowledgeable. i would go back for business and recommend this place in Vienna to my friends and family.
like
Joe hadeed is extremely mentally slow and cannot seem to comprehend simple instructions. I think he knows he is slow and thus he uses anger as a defense mechanism because he’s just dumb. He also has a major anger issue and will yell at his customers. Do not hire!!!!
A perfect service with reasonable prices
Used them three different times. Progressively dissatisfied with service.took our two rugs for cleaning in Feb, given a written contract with price. Signed the contact and was told rugs ships be ready 7-10 days. was called a couple days later to try and upsell with repairs. I declined the upsell and was told rugs would be ready in a week. Almost a month later I still had not heard from them. When I contacted them they said that it was normal for turnaround to be 10 days, when I told them it had been 4 weeks they mumbled that the rug should be ready the next week. Well, 4 weeks after that I finally have the rugs, nearly 2 MONTHS after I took the rugs in. they never called, or left any messages letting me know the rugs were available. Poor customer service.
This is my second rug to take for cleaning in 4 weeks! I was so astonished with how the first one turned out, I KNEW they had my business! Reasonable prices, fast service, friendly folks. Really satisfied!
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