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Atlantic Community Management

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Virginia Beach, United States

atlanticmgt.com
Nonprofit Organization Management· Property management company· Fund management company

Atlantic Community Management Reviews | Rating 2.4 out of 5 stars (5 reviews)

Atlantic Community Management is located in Virginia Beach, United States on 5520 Greenwich Rd STE 201. Atlantic Community Management is rated 2.4 out of 5 in the category nonprofit organization management in United States. Located in Virginia Beach, Virginia, Atlantic Community Management is the premier association management company serving communities throughout Hampton Roads area. Our award-winning team is locally owned and operated with over 50 years of combined experience. We are proud of the sincere commitment and dedication we provide to each of our valued clients. ​ Atlantic Community Management is one of the few companies who have met the strict guidelines set by Community Association Institute (CAI) to become an Accredited Association Management Company, AAMC®. ACM has also maintained an A+ Rating with the Better Business Bureau of Hampton Roads since 2015.

Address

5520 Greenwich Rd STE 201

Phone

+1 7574732626

Company size

11-50 employees

Headquarters

Virginia Beach, Virginia

Founded

2002

Service options

On-site services not available

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Maurice Kelly

I am a property owner in a building where the association is under management with this firm. My unit had a fire in October 2020. According to the local fire marshal, the fire was a result of faulty wiring (association responsibility) located inside the walls. The fire in turn destroyed the sub flooring and left the unit below me with a clear view up to my unit, leaving my tenant homeless until repairs are complete. I've been ready to repair my unit for months. However, the management company has been silent on when the association repairs will occur, so that I may repair my unit. I can't repair until they first repair the sub flooring and electrical. The property management company refuses to provide contact information for the association's board members. By law, this should be public information. Upon further search of the association members contact info, another owner found the association in bad standing with the state corporation commission since 2012. Atlantic Community Management Corporation has been managing the building since 2010. It appears they never filed anything corporate related with the state, which is their responsibility. I recommend any owner of real estate to get a second opinion from another property management company before signing on with Atlantic Property Management. To date, my property sits damaged, due to no fault of my own. Here's a photo of the damage. UPDATE: 4 weeks later, still nothing. My unit still looks the same.

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allie mcghee

The WORST customer service. Their response along with the others posted below proves the company's utter lack of professionalism and terrible customer support. It truly speaks volumes about the way they handle customer service within their company. I called multiple times trying to get a straight answer about my account and they hung up on me and then refused to answer my calls. Now, they have decided to finally reply to me on an open forum and air personal information that honestly had nothing to do with my rating of the WORST customer service complaint. My rating was on your company's customer service, period. The payment situation could have been easily resolved if the customer service (or lack there of) did their job. Multiple attempts were made to fix the error in payment with no success due to this company's ineptitude and complete failure to work with the customer. Clearly, after reading the comment section, I am not the first customer that you have shown a lack of respect for. I will be reporting Atlantic Community Management Corporation to the Better Business Bureau. For the record NOTHING was \discussed\ considering I was put on hold or hung up on. Zero stars would be the appropriate rating.

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Thomas Mercer

Eva is polite, professional, and just a genuinely nice person to deal with. She got back to me on all my questions very quickly and did everything she could to help me resolve my issues. She took a potentially heated situation and was able to find a resolution. When dealing with HOAs everyone assumes that they are going to have to deal with uncaring paper pushers with attitude. Eva was a breath of fresh air!

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matt rogers

Great experience today submitting an application for a shed for my new home. Eva was very nice and professional and got my application approved in record timing! Thanks!

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Carolyn Lambeth

I've always had great customer service from them. It's a small company and I think that makes for a more personal experience (I feel like they actually care). I usually talk to Eva and she's always been really helpful and responsive.

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