Visalia, United States
29016 CA-99
N/A
+1 5597134700
Wheelchair-accessible entrance
This place is a joke. The rudest customer service I ever experienced. My dog ran away and got picked up from the street. Unfortunately wasn't microchipped, so they told me they can not release him until they will cut his balls out. I was arguing, but finally decided I won't win so I signed the paperwork and paid for everything and even after that they did not want to release him. They basically said they will release him after his surgery which was scheduled in 5 days. Our dog is away from us for 3 days already. They keep him hostage. Please people microchip your dogs, so a situation like that will never happen to you. Their website wasn't updated forever and there is nothing about the law or nothing regarding mandatory neutering in case your dog will get caught by them. They should be called animal prison not animal services. It is sad that money from our taxes are going to facilities like that. The people working there definitely are not there to help animals. They just care about the money. They charged me for vaccinations even when I showed them the proof that my dog had all vaccinations up to date.
like
I think they were just fine. After reading the reviews, I was a little worried, but I took my neighborhood cat, that was getting to old to continue staying outside in the cold, down there to be put down. Cost 100. Had to make an appt ahead of time, which was fine. Got in same day. And the two ladies I dealt with were polite.
Found a companion Dog..Staff was Nice & Dogs were Nice.
They sure are a joke! I needed their services and they turned me away, so much for them trying to assist people. The lady was rude AF! Practically hung up on me, then I called back and she didn’t have the nerve to answer.
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