Waco, United States
3421 Marlin Hwy
N/A
+12547575095
Staff are friendly most of the time, considering what they do all day long, I do give them the credit! However, it's very frustrating when you have an inmate waiting for you and even called Jack Harwell and listened to the visitation requirements on the prerecorded message. It specifically says that you must arrive 30 minutes before closing time to see the inmate. I got there 45 minutes before closing on Saturday, and the lady said that the county won't allow anymore inmates to go on a visit since it was so close to closing time....of that's the case then they need to specifically say that on the prerecorded message to prevent people like me planning their whole day around a visit that isn't even going to happen because of miscommunications. The lady said that next time if we want to be sure to visit on a Saturday, that we should plan on being there by 2pm at the latest, not 3:15. It would be nice if they updated their prerecorded message with this information to prevent an unnecessary long drive to and from the Sheppard Mullins Visitation Center for nothing, again!
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Always friendly staff who know me by name.
Deli
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