Wake Forest, United States
11915 Retail Dr
$$$
+1 9195622202
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Went to the lumber department today. Representatives there were a short with me and seemed like they didn't want to help me. I told them what I needed and they gave me some basic information that really didn't help me solve my problem at all. I went across the street to Lowe's..... 10x better....
like
I used to be a Home Depot fan, and would normally try to utilize this store as much as possible, instead of going to the competitor. Perhaps it's me, but I've noticed a decline in motivation and willingness of the employees in this store. Nothing major was explicitly done wrong, but for the last year or 2, I've left this store empty-handed many times simply because no one knew where to find something, or simply did not understand what I required. Their competitor has the same issue, as any large store, but they try, and they find the right people if needed. Calling this store to request information of any kind is also a joke. I will limit my future visits to this store for ONLY lawn and garden needs, for their personnel in this department are on point, and very helpful, but that is all.
Great store they usually have everything you need and have great lawn care section
Lowes across the street may be bigger, but the HD is better staffed
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