Riverside, United States
7979 Auto Center Dr
N/A
+18886972408
Allow me to begin my car buying experience with the word professionalism. Mr. Frank Francis greeted myself and my wife with an open mind to see what our needs were in purchasing a car. Then he followed up with reassuring questions that we would be able to get a car. Rather then the common answer well you need to jump through hoops. Or you can't afford this car but I can sell you this one. I truly was relieved by the expertise Mr. Frank gave us. He explained each step in the process of purchasing the vehicle. He even went a step further by going over options to make the purchase worthwhile for both parties. By the end of the process we met an agreement the was affordable for me and also good for the business. Walter's Fiat, I give your business my recommendation. I also want to give Mr. Frank Francis high marks in professionalism, integrity, and partnership. The car experience I was given was superb and no others can compare. Continued success in all your endeavors.
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Let me start off by saying I drove all the way from Anaheim to Walter's in Riverside to look at a FIAT my husband had seen online. I was not disappointed. My sales person was Josh Dubon and he was without a doubt the kindest and most helpful car salesman I have ever dealt with. He knew exactly what he was talking about and explained everything perfectly. I had a great experience from beginning to end. The gentleman who worked in finance was also extremely helpful and kind. After our 3 hour visit to the dealership, Daryl in Finance was quick and precise with our contract signing and discussions. I will most definitely recommend Walter's to anyone who will listen and even to those who won't. I've been raving non stop about my new Fiat and I could not be happier. I have no doubt dealing with this dealership in the future for service, maintenance, or any other issues having to do with my car will be a breeze and very stress free. Thank You to everyone who assisted us and contributed to me finding my perfect car. Well worth my time, the drive out there, my money, and this review. Thank you Walter's!!
Glad we came to Walter's Fiat. We worked with Adrian who was genuine and really listened to our needs. He did a great job helping us get the car we wanted at a price we could afford. After deciding to get the car, the process was fast and painless. Love the car, love the follow up that they do to make sure you are happy. Great service, would definitely recommend.
Frank Francis is the real deal people! This guys friendly, helpful and caring, with a winning smile. Very sincere and earnest, Frank made what can be a torturous process, almost, dare I say, enjoyable?! I'm a car enthusiast, so I've bought a lot of unique cars over the years, both new and used. Having a dad who sold cars for 30 years, I consider myself a pretty savvy car shopper too. I fully expected to go through the standard "song and dance" as I typically need to in order to purchase a vehicle at a good price. More often than not, I've had to endure lots of trite sales pitches or predatory verbal trappings of some "not so fair or honest" salespeople in the past, just to purchase a vehicle I had my eye on. Not once did my B.S. meter go off with Mr. Francis; quite the contrary! He was very fair, and exceedingly patient with my many consumer requests ( I will admit, I had quite a few consumer "demands")- Frank not only met them, he actually wound up going above and beyond for me- (Maybe its the fact he has 3 young boys; Frank clearly has the patience of a saint!). In all honesty, I've purchased at least ten specialty cars over the years, but this buying experience was hands down, the best experience yet. I highly recommend this stellar gentleman for anyone looking to buy an automobile in the Riverside area.
I recently purchased a Fiat 500e from Walter's Fiat. I knew the car was in high demand and expected the purchasing experience to be a pain. I could not have been more wrong. I was greeted by a salesman named Henry Smith who walked me through the entire process and made the purchasing experience one of the most positive I have ever had at a car dealership. Henry was very helpful throughout the process and knew his product very well. He also respected my time, which I really appreciated since I was in a hurry to get to work. Henry was a pleasure to work since he was very laid back yet very knowledgeable. I would definitely recommend this dealership, and especially my salesman, Henry Smith. I would rate the entire experience a 10 out of 10.
This was my second purchase at Walter's Fiat, and again I received great customer service, not to mention the great car. I Love my Fiat! Frank Francis assisted me the second time around and he was AWESOME! Frank was very personable, professional, and accommodating, He made me feel right at home. I will definitely purchase from Walter's Fiat again and hopefully Frank will be there to assist me again. Thanks Frank.
My wife and I were looking for a luxury car and we were referred to Walter’s Fiat by a close friend. From the minute we walked on to the lot we were met with genuine customer service. Salesman Frank Francis greeted and he was great! We asked for a specific car that was not on the lot and Frank and the Finance Manager, Ed Finley, looked around and found what exactly what we were looking for! While doing the paperwork we felt so welcomed that we mentioned how down to earth the people at Walter’s Fiat are! Frank and Ed made our buyer’s experience a memorial one. Thanks you Frank, Ed and the rest of the Walter’s Fiat family! Sincerely, George Reyes
Just came in to look this Saturday, February 10, at the Fiats. Michael Bousa greeted us, let us do our thing, look at every car in the lot, came over to check in if we had questions, and we did! We tested the electric Fiat and I was really excited. What a ride, so quiet and powerful. I drive a lot and the 80 mile radius is still a challenge. Michael helped me come to a very good decision. He was knowledgeable, easy to ask any and all questions to, and guess what I bought a Turbo! Still fun, peppy, a manual, economic and using less fuel. The e-car will be my next purchase. Michael never pressured us, gave us all the needed details and made it easy and quite fun! Thank you Walter's. Thank you Michael and manager Eddie for a great experience. Enjoying the ride, Mary Ann
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