Washington, United States
1990 K St NW #450
N/A
+1 8007660452
We've used this group for years for multiple family members. I needed a passport renewal quickly for a business trip. The produce it. On top of that the service is great. This is a locally owned small business. We highly recommend them to anyone.
like
Ok so I ended up losing my passport so I was stuck. I needed a service that was going to be able to expedite my passport or I would have been in trouble with my overseas visa. I ended up going with APVI and they ended up getting me my passport ASAP!!! Now, I can enjoy the rest of my Thailand trip :)
Ordered 24 hour service for a new passport for my wife after she became a citizen. They were extremely persistent to get all the documents and the sealed envelope for processing from the passport center. And we delivered it to them as committed. There was never an indication that there could even possibly be a problem getting it processed as promised. Then, suddenly, no communication, no updates, nothing. And no passport. They said it was the State Department's fault but, how do we know? And if they knew last night it wasn't turned around, why didn't they notify us immediately that there was a problem? All I know is we were promised a passport today and now it's suddenly vague when we'll receive it for sure and we had to cancel thousands of dollars of planned air travel (that's right, you can't even apply unless you have tickets!) and pay penalties and they haven't even promised that they'll refund the over 400 in fees we paid for the expedited service. I don't know maybe something changed here since the last reviews were posted. But our experience is 180 degrees removed from all the positive reviews. Extremely disappointed.
I am disappointed with the service. All the reviews seemed good and when I talked to an associate on a Friday afternoon, I was told that I could process my application on a Saturday and send it off Saturday so that it arrived with APVI on Monday. I was told there would be employee support on Saturday to help me through the application process and gathering my information to send. No one was available on Saturday. I called several times and left voice messages each time asking for help. No one called back. So the process for me to even send my information wasn't able to start until Monday morning for me. If I had known that was the case then I would have used another provider that could have gotten the job done sooner for me.
This company NOT good at all will take your money and won'thelp ypu at all !! I try to get refund and they give me the rund anrond !! Can'tfix their web will not listening after charging you will give you the boot !!Go to the post office don;t use them !!
Deli
The best companies in the category 'Deli'