Washington, United States
3519 International Ct NW
N/A
+1 2028007201
Wheelchair-accessible entrance
My actual experience getting my passport renewed was fine, but my rating is as low as it is because of the lack of communication. My passport expired right when Covid hit, so after I scheduled my appointment, I received no communication/updates as to how the embassy would handle rescheduling appointments for months. It was impossible to reach them by phone, email, and I even showed up in person on my initial appointment date in case it was still scheduled, and the gentleman there checking the mail just said they were closed to try back the next day. It’s baffling and unacceptable how difficult it is to get in touch. That withstanding, I was able to reschedule my appointment 6 months later, and on my appointment date, everything went smoothly, quickly, and efficiently. Tips for anyone who has an appointment for a passport renewal: 1. Print the Passport Application form to be completed online 2. Print the Payment confirmation Slip 3. Print Acknowledgment Slip 4. Print a copy of the data page of Nigerian Passport 5. Bring the expired Nigerian Passport 6. Bring two current passport-size photographs preferably with white background 7. Bring a prepaid express USPS envelope or 30 in cash to have the passport mailed back to you 8. The embassy actually opens at 10am. The earlier you get there, the less you’ll have to wait your turn.
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I went to Embassy last week to ask questions about passport renewal for my friend who is a sportsman and needs passport asap. The gentleman from Senegal at the information booth was very professional and extremely helpful. He answered all my questions. The visit was very quick with no lines. Other two Nigerian representatives were also very attentive and helpful. There is inexpensive meter parking on a walking distance right behind the Embassy with lots of free spots. Just have some coins. Embassy is doing a great job considering there are hundreds of thousand Nigerians in the US. I can't even imagine how they manage to handle all the cases.
I had a really great experience. I was in and out in less than 2 hours. Everyone was nice and understanding...plus it felt so much like home. Follow the instructions on the website to the letter: plan ahead (submit your application and payment in advance), bring all the documents requested, get there early, be polite and please be open-minded. Good luck!
Great customer service, fantastic member of staffs, just drive in early and find a spot to park your car make sure all the requirements are in tact then you good to go
Fast and efficient service compared to what I heard in the past. I strongly believe the staff at the consulate have excellent customer service and are professional in their service. Kudos!
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