Washington, United States
1631 14th St NW
N/A
+1 2027599570
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Popped in today to see the Filson story at first hand. Very friendly and knowledgeable customer service team who explained some of the history, shared some stories and made me feel very welcome. Really liked their products and I will be back soon with my wife to pick some pieces up. Great work!
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It's very cozy and small for a Filson's store, and they have limited stock, but the staff are super friendly and knowledgeable and they know their products. Filson's has amazing gear at prices which reflect the made in the USA quality and lifetime warranty.
Three years ago the 14th Street location used to be a pleasant shop to visit. The storefront displays and clothing were always of excellent quality. However I can not say the same for the staff's customer service. Since the past two years the store's staff have changed hands and now the staff is managed by this extremely rude female manager who I've experienced bad treatment from on two separate occasions. The store is not the same. The reception I experienced was very odd, cold, unwelcoming and rude. I will never visit this location ever again. I'm taking my business elsewhere.
This is the most fun store. I knew what I wanted and thought I would be in and out. I was offered a Saturday Moscow Mule upon entering and greeted by a personal shopper. She showed me around and then backed off while I enjoyed the space. The comfortable couches and sunny space give time to contemplate all the goodies you want to buy. Have loved the product for years but really love the store.
Amazing jacket, perfect service. Delivery took a little long, but I'd buy from here again without reservation. I drove about 50 minutes to the DC location because this was a huge amount of money and I wanted to be sure I got the right one. I ended up settling in the Mackinaw Cruiser in dark green. I had to order a size smaller than I usually do as these jackets seem to run large. Unfortunately, the size that fit me best was out of stock so Lynn Schwartz had the jacket ordered and delivered to my home about a week later. My entire experience in store was honestly top notch. All of my questions were answered and I left with confidence that this was the correct jacket for me. I even got a follow up email from Chris Powers with some interesting information - apparently Filson holds an old (1910s) patent on this jacket. I had no idea and that gave the purchase some heritage. The jacket I received was of top-notch quality. It fit as I expected; the detailing was absolutely perfect; it felt warm and sturdy. So far I haven't worn the jacket for too long but I already know I'll keep this for a very long time. I've owned plenty of the other brands like Ralph Lauren, Barbour, etc., and the material quality and fitment on this one is a notch above the rest. How wonderful is it that the best jackets are made right here in America? Based on my experience so far, I'd highly recommend Filson and the DC store if you're looking for some high quality outerwear.
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