Washington, United States
1155 F St NW #1055
N/A
+1 8555504647
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Had to lower my rating and can no longer recommend this company. The service provided is generally pretty good, but please beware that they will raise prices on you unexpectedly. After having been a long term customer (9 months) at a certain rate, we paused our service for a few months due to being high risk and the COVID-19 pandemic. Upon resuming our service last month, we were told that the same exact service/frequency, for the same exact home would be 50 more per service - an increase of more than 30%, which, for our family, is no longer feasible. Disappointing given that we had come to think of this as a trustworthy, go-to service provider and yet we were blindsided with a random price increase explained only as an adjustment made on their end. To clarify further - we had been customers for 5 years and paid 107/cleaning when we lived in a condo. When we moved to a home that is 600 sq. ft bigger last year, our rate was increased to 141 (to further clarify, our new home is 600 sq. ft bigger but we do not include one of the bedrooms in the cleaning, so the actual increase in area is less than 600 sq. ft. but we found the rate increase to be reasonable, at the time). Upon resuming our services after pausing for Covid, we were told that our rate would be increased to 191 for the same service, as we had been \underpriced\ previously. Businesses sometimes have to raise rates, that is understandable. That doesn't mean a customer's review is etaliatory\! Happy to provide receipts and email correspondence to support the above, as requested!
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We love IQ. Highly recommend. They are reliable and flexible to our schedule. They arrive on time and do a great job cleaning all the rooms in our home.
Super communicative, really helpful and kind folks, really helped when cleaning my apartment to move out. A great price for an amazing service, will definitely be using again in the future. Thank you, IQ cleaning!
Great communication and on time service. They did a great job deep cleaning my home and I have them now set to come every month.
I have used iQ Cleaning for years now and I'm always impressed with how easy it is to schedule and communicate with their staff. They have an excellent website and their email communication is always prompt and neat. I've had to make changes, have dealt with issues of our Nest not allowing their code, etc - but every time, they have handled the situation completely professionally. I love coming home to a clean house and appreciate all the small touches they do to make it feel professional.
Deli
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