Washington, United States
2300 Martin Luther King Jr Ave SE
N/A
+12024217239
Unethical company. They hire contractors to use quick and dirty construction methods, saving themselves millions of , and then don't pay for damages to adjacent homes. They get one star for providing electricity pretty well.
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If possible avoid this company as much as possible they are thieves as they will try to double charge you and even if you request to cancel service they will have “no record of you ever requesting it” then they will try to make you twice like everyone on here has posted. I even got told “check with your bank” when they could not even provide any proof that they attempted to charge the last months service on autopay. They should be reported to the BBB! It would probably be smart to record your calls with them because they will come up with any lame excuse
Sent my final bill to collection agency without contacting me at any point. I had thought I paid it at time of cancellation, but apparently not and I take responsibility for that. They had my phone number and a forwarding address. I actually opened up a new account 5 months later and paid 6 months of bills on time for that account before I received a notice from a collection agency a year and 3 months after the first account was closed about the previous bill. I was never late once in two years paying their bill. Hard to pay a bill you never receive or know existed. Customer service did nothing but defer and make excuses and say that it was not their problem or issue. I admitted I owed the money, paid it...thru the collection agency, but wanted some answers about how it got to that point and received nothing but “I’m sorry sir but we can’t guarantee that we know you owe money.” Sounds like if you never want to pay just keep opening new accounts!!
Pepco is the worst electric company ever. Complete BS.
They knows it's the season where heater is needed
Deli
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