Washington, United States
1101 30th St NW Suite 500
N/A
+1 2026254370
DO NOT waste your time renting with Renters Warehouse. Worst company I’ve ever dealt with rental properties. Always a big delay in communication and delay in getting any type of maintenance done. Now that we have moved out, they are charging us 2,515 for repairs with mold remediation which was never discovered behind a closet until someone found it during the move out inspection. And a crack in the kitchen counter which was in the rental when we moved in!! They are charging us more than our security deposit was when we moved in! I would rate them 0 stars if I could. Do not recommend anyone to rent a property from this company! They will try to blame everything on the renters and try to take your money even after you moved out two months ago!!
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This company is a complete JOKE! Do not waste your time
At first I was very pleased with them. They found two great tenants quickly. That was a year ago. Since then I have found the communication poor. Waiting for responses to emails for several days, calls even urgent ones go to voice mail again no reply. I’m very disappointed now and would not recommend them to any landlord.
If you are looking to rent your property, please don't sign with Renters Warehouse. I signed with them, and I didn't hear from the lease manager, so after two weeks, I sent an email to follow up with them, and she replied with a portal link to have an update on my property. She told me; they will post on Zillow and Trulia my property, but after a month, I realized that I was only on those free websites, so I canceled my agreement with them, and they ask me to pay 700 for cancelation. Please do not waste your time the Renters Warehouse you will lose money and time.
Genuinely terrible company to deal with, stay far away, its not worth the stress. On the list of things I had to deal with during my time as a tenant with Renters Warehouse: Apartment was dirty prior to signing lease, they assured me it'd be cleaned, it was not. They did not respond to a single maintenance request, ever. I received a text one day that an apartment tour was to occur the next day while I had no given any intent to vacate and I still had time on my lease, upon calling the company over 10 times and finally reaching the property manager he angrily informed me I had given notice, I told them to check their records and he later said it was a \mix up\. They charged my account twice for the month's rent on two separate occasions. They screwed me on the security deposit over \mold remediation\, zero evidence of this - and I didn't receive any communication in regards to my security deposit until 65 days - DC limit is 45 days legally, AND no interest accrued which tenants are legally entitled to. Truly, take it from me and the lesson I've learned, don't deal with Renters Warehouse whatsoever. Completely incompetent crooks.
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