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UpperCrust Laundry (NO drop offs from clients! We pick up and drop off)

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Washington, United States

uppercrustmaids.com
Laundry service

UpperCrust Laundry (NO drop offs from clients! We pick up and drop off) Reviews | Rating 4.2 out of 5 stars (5 reviews)

UpperCrust Laundry (NO drop offs from clients! We pick up and drop off) is located in Washington, United States on 601 13th St NW #900. UpperCrust Laundry (NO drop offs from clients! We pick up and drop off) is rated 4.2 out of 5 in the category laundry service in United States.

Address

601 13th St NW #900

Phone

+1 3013227112

Service options

Online estimatesOn-site services not available

Open hours

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BLYTHE B

I’ve used them just a couple times now and really love them. I use them for my large quilts and comforters that will not fit in my small washer and dryer. The first time I scheduled a pickup was for later in the afternoon so I was not home when they stopped by hours earlier. The driver called me, was very friendly and told me they like to get the pick-ups done earlier.. not a problem. We arranged for a pickup the following day and it was great. He is always very friendly. As for the quality of the laundry.. it’s fantastic. I have 2 dogs that shed a lot and the blankets are always dog hair free when I get them back!

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Barron Miller

My wife booked for a pick up for 12 PM-1 PM today. We are currently living in a hotel as we just arrived in DC a couple of days ago. She woke up around 11 and found an extremely nasty email from this company. See the picture below and make a judgment yourself. (in case google does not show picture, please find the review on yelp. Basically, they sent an email stating that we are so bad and we are on DO NOT SERVICE list. That we are RUDE. The email was sent way before 12PM which was supposed to be the pick up time) Later, my wife mentioned that the manager did call yesterday but it seemed like they were confused about if the laundry had already been left to the front desk. However, that proves more on how confused they are about how to handle their business!!! \I\ answered the phone while my wife was still asleep. She handles small details of our lives. I did not know she made a booking. I know what they will say: Why was she still asleep at 10 am - 1020 am when they arrived? Well do you know what jetlag is? And you have her phone number why didn't you call? Most importantly this nasty email was sent at 1042AM!!!!!!!!! They just can't wait! Whoever this idiot is, definitely has no professional management skill to deal with any issue that can be handled easily. You can either call her phone while the driver is downstairs or you can leave a message to let her know you have arrived but the pick up was not successful. Even demanding a no show fee of 10 dollars a trip is reasonable although your pick up timing was way too early! Instead, you got on your computer and fired this nasty email like your life depends on it! We will be sure to save it and post it whenever necessary.

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Clarissa Lee

August 2020, is my first experience in using Uppercrust-lundry, I am so very impressed. In this age of the millennium, where good service is no longer expected; I have I have found a business that is a diamond in midst of the pandemic. Thank you so very much. I am a customer for life. Great Job, I will inform all my friends and family about your excellent work.

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Jacquelyn masani Couser

They are an intricate part of my recovery Team. Had complete right knee replacement in July of last year. No car. No other means of getting my clothes clean. Daughter researched and found them. Thank God.

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Alexandra Tomalonis

They couldn't have done better -- very professional, KIND, on time. The laundry was folded and sensibly packed, too. I will definitely use them again.

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