Washington, United States
1200 15th St NW
N/A
+1 2022532793
I ordered a succulent garden to surprise my wife. The arrangement was awesome, but the plants were not doing well after a couple of days. I contacted Urban Jungle. They delivered a brand new garden and let me keep the old one. The new succulent garden is doing much better. Good customer service!
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I ordered a Plants that cost nearly 60 from this business in April and never received it (it’s now August). I was not refunded my money and I have never been contacted by the business though I have emailed and called and texted them. I understand that the spring was an incredibly difficult time for everyone but I was still charged money for a product that I never received.
These guys are a rip off. Horrible service. Unresponsive. But more than happy to scam your money.
Terrible experience. Ordered a couple of plants for a coworker whose surgery keeps getting postponed because of covid-19. The website was slick and everything seemed good--they even offered free delivery! However, they won't answer my calls or emails, and the plants haven't been delivered.
Tried to contact with no answer during regular business hours. Went to the store which had no sign and seemed abandoned. Just wanted to get a bonsai. Is this place even real?
Wish I could give this company NO stars...Do not order from Urban Jungle! I ordered an arrangement to be delivered to my daughter for her birthday and it never arrived. I've received no response from phone calls, or various texts and emails over the last week! Charges have been disputed...now off to find something else to send my girl...a week late, mind you :(
Horrible experience!!! Ordered an arrangement that was never delivered (but charged to my credit card) and was never able to contact them (and was never contacted by them in spite of voice messages and emails).
I can't say enough wonderful things about Urban Jungle and Cody!! I live in Ohio and wanted to have a birthday gift delivered to my Son's office in DC. Cody went the extra 100 miles to make it perfect, beautiful and super FAST delivery! SO pleased with how lovely the plants are - Cody sent me pictures! My son loved the gift and was so surprised. My favorite florist in DC, please visit Urban Jungle! I will go in person when I head that way sometime! :)
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