Fredericksburg, United States
45 Utah Pl
N/A
+18442792503
Posted to wrong site and won’t let me delete. Sorry about that!
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Moved in to a our home with an existing dumpster on the property in August. Previous owner had finished the contract and I was told by WM dumpster would be removed Sept 23. I've called twice since that date each time they give me a new date for removal. Last call was supposed to be same day removal. Today is Oct 12 and it's still sitting in my yard. So glad we did not pick up service with them and I certainly will not be recommending them to anyone!
Total garbage. Pun intended. Easily the most expensive trash service around. Let me give you a breakdown of the costs for 1 month: 175 start-up fee 30 month service fee 75 to remove the cans (after canceling service) There was only one scheduled pick up week before I canceled service. And they missed it. You're much better off with any of the local services.
Waste Management dishes dirty business practices Found I’d save 120 a year by switching to County Waste. So Waste Management offers to lower their price to match that. I’ve apparently been overpaying for four years. Then I find they charge 75 to pick up their receptacle. I’ll make up that 75 loss is less than 6 months, but WM lost a customer for life! Trashy business!
We used Waste Management for the past 2 years for our residential pick-up service. The past month, I've been speaking with Waste Management customer service every week. The trash person is dumping our recycling (we hand sort and store recycling here at the house) into the same receptical that the trash is dumped in. The customer service people lied by saying the trash truck has 2 compartments so it is deceiving. I watched and video taped the trash company not recycling. Thats not even the worst of it! After the last and final complaint (3 complaints), we ask for our service to be stopped after December (we pay in full for 3 months of service). Waste Management came to the house the last week of November, took thier cans, and left the trash that was in them in my yard!?!! WTF?! The worst trash service, over priced by over 20 per month, and horrible customer service department! Call County Waste or any of the other guys. Its trash, not rocket science!
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