Harrisonburg, United States
1760 Dealton Ave
N/A
+1 5404335669
Can tell the biggest difference in their water. The staff is awesome! You need to check them out or stop by & try their water. My Mom has one of their systems & she can tell the biggest difference in her water since she had them install it.
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I purchased a house with a Kinetico water softener system and RO drinking water system. I had many questions answered by phone and when I stopped in to pick up filters again they were pleasant and professional to talk with. When trying to change a filter I ran into a minor problem and they sent a technician out fixed it and talked with me about the system I have. This was by far the best customer service I could ever ask for these guys and gals are awesome.
Water Works was the second company to come out and review our problem with iron in the water. We were impressed with Mark's knowledge of water filtering and softening as compared to the previous visit by Culligan. Mark took the time to explain his thoughts on what we needed and did not over sell the system by adding components we were not likely to need. We were impressed with the warranty on the Kinetico system as that far exceeded the warranty on other systems. Our system was installed by Brandon who was very friendly and courteous as well as being well qualified to perform the installation. Brandon answered all our questions, cleaned up excess trash and left the job site as clean as he found it. Everything about Water Works and the people we interacted with has convinced us we made the proper decision and would encourage anyone looking to soften or treat water to give Mark a call.
They are very knowledgeable about their product and specialty, however, there is an inability of one employee, Wes Wright, to separate personal and business relationships which is very unfortunate and unprofessional.
Fantastic water softener! We’ve been using a Whirlpool softener since 2007 (installed when our house was built in 2005). The water quality with this system was always average. With the Kinetico softener, the water quality is great, zero hardness, and no “silky” feeling after a shower. We also have the RO water system for drinking water and the taste is superior to any bottled water I’ve ever purchased. I highly recommend Water Works Water systems!
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