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Chocolate Storybook

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West Des Moines, United States

chocolatestory.com
Dessert shop· Candy store· Gift basket store· Chocolate shop· Corporate gift supplier

Chocolate Storybook Reviews | Rating 4.7 out of 5 stars (5 reviews)

Chocolate Storybook is located in West Des Moines, United States on 1000 Grand Ave. Chocolate Storybook is rated 4.7 out of 5 in the category dessert shop in United States.

Address

1000 Grand Ave

Price range

$$

Phone

+1 5152269893

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingTakeaway

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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D

Dana Davis

I used to love this place until I tried their shipping service to mail a Christmas gift to someone. This was the first time trying out this service - if you're thinking about using it, don't. I placed my order on December 3rd and called twice and even stopped in the store to inquire on the delivery, and as of December 21st, the owner finally told me they don't know what happened, made every excuse and didn't even try to make it right and then he HUNG UP ON ME. They clearly don't care if your package will get delivered or not. As long as you don't use their shipping service and just go into the store, you should be fine, unless the owner is there. He doesn't seem to care about customer service. The final straw was when he asked on the phone \do you want the order or not\ and his tone was awful so I said no, so he just hung up the phone. The employees they hire care more about this business than the owner. Unreal.

S

Samantha Hogan

I love supporting local shops and Chocolate Storybook is definitely a favor! Kids have everything these days so a quick trip here for some fun cotton candy is always a birthday favorite!

A

Alexa Doyle

Everything here is so delicious and beautifully packaged! The chocolates, gummies, cotton candy.. I love it all. The cotton candy bundles make amazing gifts, my family thought they were so fun when they received them.

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Pam Bintner

A fun established chocolate paradise. Staff is friendly and very helpful without being in your face. The candy is wonderful and fresh. I have not used the service yet, but, they will mail your chocolates. Enjoy your visit, you won't be disappointed.

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Brydon Papenberg

Chocolate Bacon.

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