West Hartford, United States
10 Crossroads Plz, # 7
N/A
+1 8602336225
Changing my review once again these people are just ridiculous my first bad experience was when they charged my card for 400 dollars twice. Then I call today because I ran out of oil and being a regular customer they wanted to charge me and extra fee of 95 dollars for coming out and plus the oil had a high price of 237 for a 100 gallons. I told them cancel my account and went to a different oil company that’s not even charging me a fee for coming out and the price is 202 for 100 gallons.
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I really would give this company zero stars if I could! They are the worst in customer service ever!!!!! Stay away from this company!! I am taking care of things for my mother now and a few months ago, I told them to have her put on automatic fill ups but they never put her on them. Then I call them a couple weeks ago, and the guy who took my call kept interrupting me, over and over and over. You can't help someone if you do not listen to what the problem is! I then told him to NOT fill up my mothers tank unless I call them and then this guy insulted me and my mother by stating that I am like her and that we talk too much! Really, the GUY who would NOT stop talking while I was talking!!!! Obviously this guy can not shut up and listen, has bullying issues and should NOT be in customer service. I have had other negative interactions with them over this past winter too, but this review is long already. This is the short story and that I am NOT going to do business with them anymore. I have found another oil company who is cheaper and much nicer to do business with. I suggest everyone to stay clear of Viking Oil and go elsewhere for better prices and service!!!
Have been trying to reach them for a week. I have called and left voicemails, and emails with no response. Very poor customer service.
April 2019 I sold my home. In March I asked for a final cleaning for my buyers and was given 6-8 week lead times. I canceled my business and went with Klebe. Months later I get a bill from Viking for an oil delivery they made to my Old address, after I sold the house and after I canceled my account. Literally today I received a collection notice from their attorney saying I owe them money for the oil they delivered to my old address after I closed my account. I called and am met with confusion and excuses. I have to talk with the \lady\ in the office on Monday. What a scam, steer clear away from Viking. They should change their name to Pirate Oil.
Good company. Only thing I would recommend is improving etiquette when workers come to the house but overall good company.
Deli
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