West Long Branch, United States
290 NJ-36
N/A
+1 8482083567
I have been a customer for over 17 years always accecible and clean very clean and the people are wonderful.
like
Poor customer service! The African American woman there is rude, obnoxious, unprofessional, loud and extremely lazy. I asked her for help in finding my storage unit and she rolled her eyes and reprimanded me. she constantly complains when you ask her for help. They like to take your money from you and after that they treat you terribly. They add on a very high late fee! I was told last minute my things were going to be sold off, I arrived right after they made the sale with the money and they didn’t wait! All of my belongings from my entire life, including pictures of my deceased parents and their ashes all GONE! For 600! The guy that bought my belongings was in front of the cashier paying and the African American woman didn’t even tell me! She had no sympathy! I wish I never stored my belongings here!
Well maintained facility, reasonable rent, staff have been very accommodating and flexible in regards to pandemic-related issues.
Great area for storage clean units
Very helpful and got everything Done quick
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