West Monroe, United States
3655 Whites Ferry Rd
N/A
+13183961230
Sure wish I'd read the other reviews on this page before sending in my prop. The guy was prompt in replying to my first e-mail saying prop would look good as new after he worked on it. I shipped it and then read the reviews. Hoping my experience would be better than the others. It wasn't. After he had it for a week I checked on progress. He said he would be finishing it up that day. Great! A week later I called and gave him my credit card number for him to charge me for repair work and ship it back. Never saw the charge go through. Called him another time and he said he'd already shipped it back. Great. Said he'd send me a tracking number. Never got that. Never got my prop. After that he simply refused to reply to any e-mails or voicemails. Zero. His shop is an hour away from me and traveling there would require me to miss work since he's not open on weekends. I finally find an opportunity and go to the shop unannounced. Seemed like a nice guy. But disorganized beyond belief. We finally find my prop and discover he'd never touched it. After having it for 6 months! Just as well. I really didn't want to pay him a dime for all he's put me through on this. Just took it and walked out. He has the audacity to ask, "Sure you don't want me to work on it?" No. It's beyond me how this guy stays in business with this horrendous level of customer service. Wish I could give this business 0 stars, because that's what it deserves. STAY AWAY!!!
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Same story as an earlier review. Kept my prop for way to long. Promised me a dozen times he was coming back to install it. By the time the prop was returned, I wished I would have ordered a new one and installed it myself. Nice guy, just can't keep his promises.
He kept my prop for months with a new story about getting in it right away when I would call. I had to buy another prop and when I got tired of calling I went to the shop and he couldn't find my prop. He finally admitted he sold it to someone else. He said he would fix another prop he had and would call me. Never got a call. I would advise to say far away for this shop.
Got my prop back the next day ! Great job. Very happy.
Had my prop for a month to do some simple adjustments. Told me every week for 4 weeks that he was gonna jump on it this week, said he was in the hospital one week, said people kept coming in one week, didn't answer the phone one week, went and got prop the next week! Wife said when she picked it up that there were a couple of guys kicked back in recliners watching Judge Judy!!! Lol. What a joke ... Will not recommend to anyone! Toro Bay Prop Shop on Toledo Bend aint no joke!
Has had our jet ski for over 8 months. We paid cash for the new part. Full of excuses - Hurricane Harvey caused problem with the part, wife was in the hospital, snowed under, etc. Won't answer calls from our number, promises to call back but won't. Tried to pick it up but he had it taken apart. I will never use him again!
Sold them some first aid supplies and never got paid for them. Sad that some people don't find it important to pay their bills.
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