West Palm Beach, United States
N/A
+1 9546652739
Regardless of the reviews of the people that were not understanding this is a great company. They really work with you. And yes you have to pay for your fees when you win a free cruise but think about it. Your saving over 2000 on the hotel. It's not a bad deal at all! Yes the hotel is free you win that. Total you pay around 670 for two people for a week vacation all inclusive of you book at the wyhndam and it's broken down into payments. And to top it all off the employees are very understanding and get it. They are people too.
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I had the same experience as every other 1-star reviewer, do not interact with these shady people. A real travel agency doesn't hide their address and doesn't hide the cost of your trip from you. They call every single person who writes down their phone number, and try to get you excited and positive so you'll say yes to anything. Total scam artists.
I won a free bahamas vacation Jan 2019. I paid the 4 payments of 69.99, and had plans to wait until mid 2020 to go on my trip. The VIRUS comes around, and now it's not safe for me to use my cruise in 2020. I called them April 2020 to see about a refund. The lady, at the time, offered me either a full refund OR postpone until 2021. At the time, I choose postpone until 2021. Fast forward Oct 2020 and there are STILL many cases of the VIRUS in my area, with no end in sight! I don't feel safe traveling to Bahamas in 2020 OR 2021. I call to request the full refund. I am DENIED. The fact that the VIRUS has made it unsafe for me to travel IS NOT MY FAULT, and yet this company will not refund me. They are scammers and con artists, BE WARE!
Definitely NOT FREE! They do make you pay for the cruise which is the transportation to the island but its optional, aside from that they leave out the details on fees that you have to pay like the RESORT FEES per person! I paid for the cruise whatever, then the port tax ok, but then right after confirming they tell you, you have to pay for the Resort fees which are the use of amenities which is another \fee\. They should be up front and tell people look these are the fees we're going to charge before people book anything. So in total so far it seems like my total will be 1198.88 that's if they don't add another hidden fee. I may still go just because it's still somewhat cheaper in most occasions, I did my research on that, and only because a trip would be nice. if they come up with some other fees then I won't go ! But i will update as to what I happens if I go on the trip.
The worse ever, we won a stay at the resort. We paid for the cruise then they asked us to pay 258 for port fees. Now they want 800 for resort fees and resort taxes. A rip off and now I am short 319. They said they will use that as a credit for a 2 day cruise. But I would have to pay that 258 back for port fees plus an extra 100. What a rip off. I would never book with them or go on the cruise ever again.
Deli
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