West Palm Beach, United States
2775 Vista Pkwy Suite G1
N/A
+1 8002850754
Code Red was the second outfit I contacted to repair a saturated wall beneath two windows due to a leak around the window bases. They were prompt and efficient and very friendly. Water damage is no joking matter and they struck the right balance of empathy and professional straightforwardness. They sealed off the area and did a thorough analysis and testing to identify mold and to identify the source of the leaking. Their deconstruction was thorough but no more than necessary which saved on later repair. I was very pleased with their attention to this detail. After the window leaks were repaired they set about the reparation on the inside and did a wonderful job including plywood replacement, insulation batting, drywall replacement, painting, floor replacement and baseboard replacement. It looks better than it did before. These guys are friendly, professional to a fault, punctual and reliable! As I jokingly told them before I hope to never see them again! However if anything like this happens to me again they'll be the FIRST outfit I'll call.
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This is a great company, a technician came out the same day with equipment to see what's up in my daughter's room. The smell was so bad and chemical it made my eyes burn and my neighbors declared it was \definitely\ mold. The super nice technician figured out in 5 minutes that the room has no mold. Granted he couldn't tell me what it was, it was a relief to hear my walls didn't need to come down. NO CHARGE EITHER Read on a German website to pour vinegar down the drains close to the room or in the room that has a sharp chemical smell. Did that and the smell was done in 10 minutes.
When I first called code red I spoke with Sarah. What an amazing interaction. She was warm and kind and within a few days of chatting she had my number and name down. I started feeling like I was calling a good friend instead of a company. Chris came out to do the estimate and was not far from Sarah. Patient and kind he explained what he felt needed to be done. The estimate came about a week later and the price was more then fair. But I had, essentially, made the decision to work with Code Red before the estimate made its way to my inbox. I was not disappointed in anyway. The gentleman they sent to my house was friendly and efficient. He kept me informed every step of the way and made time for my occasional senseless banter. Although I hope I don't need their services again, I would not hesitate to call them for their assistance and I highly recommend them.
Code Red got me through a very difficult time. After moving into a new home, I discovered water seeping up from under the floors (seller failed to disclose). The repairs needed were far more extensive than we originally thought. 90% of the flooring in the house had to be removed and replaced, and at one point, mold was discovered, requiring remediation. I had to move out of the house while the work was being done. Every single person in this company, from executives to employees far exceeded my expectations. It is clear that each person is committed to quality service, takes pride in what they do, and truly cares about the customers they serve. I am so happy with the work they did. Other words I’d use to describe Code Red employees and their work: Knowledgeable, professional, meticulous, responsive, compassionate, friendly, accountable. It’s so difficult to find trustworthy, reliable construction and other service professionals in South Florida. I consider myself very lucky to have found Code Red and without hesitation, I would highly recommend them to anyone needing their services.
I was referred to Code Red by a friend in New York whose daughter in Ft. Lauderdale is having construction done by them and loves them. I have to say that from the beginning, speaking to Sara was like a breathe of fresh air. She was amazingly warm and friendly and really put my mind at ease as to what to do and what to ask. Both her and Chris alway made it their point to answer any questions and I always felt that they were working for me not the insurance company. The employees they had come to the apartment were all professional and trustworthy. They kept everything clean and their skills were excellent. They removed all the mold and were able to spared much of the bathrooms tiles where other companies said all the tiles needed to come out. They even found areas in the closets that were wet but that will be separate claim. I have to say (my fault) that when they were done I couldn't find my jewelry and they were right there the next day even the owner Frank. Good news was I found the jewelry but they were there to help. I can say that Frank, his staff and his employee are the most honest and trustworthy company I have ever dealt with. I will be continuing to work with them for my reconstruction. And I must add that even my adjuster liked them and looks forward to working with them again. It's nice to know that there still wonderful, trustworthy, professional and warm companies still out there. I was lucky to have found them.
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