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Rita's Italian Ice & Frozen Custard

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West Palm Beach, United States

ritasfranchises.com
Dessert restaurant· Dessert shop· Fast food restaurant· Frozen dessert supplier· Frozen yogurt shop· Ice cream shop

Rita's Italian Ice & Frozen Custard Reviews | Rating 4.4 out of 5 stars (5 reviews)

Rita's Italian Ice & Frozen Custard is located in West Palm Beach, United States on 460 S Rosemary Ave #172. Rita's Italian Ice & Frozen Custard is rated 4.4 out of 5 in the category dessert restaurant in United States.

Address

460 S Rosemary Ave #172

Price range

$$$

Phone

+1 5616230774

Service options

DeliveryIn-store pick-upTakeawaySame-day delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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J

Justin

A little hole in the wall. The custard was delicious and it was a great stop while we walked around. The inside can use some serious renovations. It looked very run down sadly. Prices were fair for the area but expensive if that makes sense.

T

Taz S

Eddy the manager took very good care of my friend and I... The Italian ice was delicious!

S

Sara Fonda

I usually love Rita’s but my first experience after the pandemic was awful. I walked in, was waiting a while for someone to greet or say anything to me. When a young lady finally came out of the back, she completely ignored me & started talking to people behind me. When I reminded her that I was first she rudely took my order. When I went to pay all I had was a few 100 dollar bills and she said she couldn’t take it. So now she wasted the water ice & will never get my business again. I was hot, sweating & on break from my job. All I wanted was a cold treat. How does a huge business like Rita’s not have the means to break a 100 dollar bill...it makes no sense. I will never be back. In response to the owner: I’ve worked in the food/restaurant/customer service industry my entire life. Never have I worked somewhere (especially as big & well known as you guys) that can’t change a 100 bill. I thought maybe it was because you guys didn’t keep that much cash on hand. But you’re saying it’s because you don’t want to risk counterfeit bills. That makes the situation even worse. For a few dollars you can buy a pen that solves that problem. Or simply hold the bill to a light. There are multiple ways to tell wether or not a bill is counterfeit & if you’re employees can’t be trained to tell the difference between a real & counterfeit bill, that is a much bigger problem than I originally thought. I am very disappointed in not only the service, but the owners response. Now is the time, as a business, you should be doing any & everything to make customers happy. Now is not the time you want to lose valued customers.

D

Daisy Hobbs

don't worry if it's busy, it is worth the wait. the staff was friendly and observant. this place has a nice feel to it.

C

Corey W

Great Italian Ice, and Rita's does it the best. Staff was very nice, even mixed the flavors for me and Italian Ice and Custard was just fantastic.

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