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Ballard Truck Center

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West Springfield, United States

ballardtrucks.com
Truck dealer· Dump truck dealer· Truck parts supplier· Truck repair shop· Isuzu dealer· Truck rental agency· Used truck dealer

Ballard Truck Center Reviews | Rating 4.3 out of 5 stars (5 reviews)

Ballard Truck Center is located in West Springfield, United States on 124 Ashley Ave. Ballard Truck Center is rated 4.3 out of 5 in the category truck dealer in United States.

Address

124 Ashley Ave

Phone

+1 4137331136

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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N

Nate Oulman

Excellent service. Scott and the other service advisor were very kind and friendly when it came down to an issue with my brand new anthem. Not from the area. Was in the middle of my 2 week run when I stopped in. Pulled my truck in right away and started plugging away to resolve my issue. Their technician did a fantastic job at finding the cause to my problem of a severe cab sag/lean i had. Very professional service. Was kept in the loop all day long as to the steps that were being taken as well as the findings. Fixed the issue promptly and without fuss. YOU FELLAS HAVE A GREAT TEAM!! KEEP UP THE GREAT WORK!! WE AT SMF TRANSPORT ARE VERY PLEASED WITH YOUR WORK!!!

D

Dima Kazimirov

No experience with the service department but the parts department is great

E

Eric ValDee

Needed a rotor for a truck. Paid for it upfront, since it was a transfer to this store from the Worcester branch. Somehow, they didn't realize it was for transfer and now I'm stuck waiting on parts for a truck that needed to leave the morning the parts WILL BE ARRIVING. And all I got was a shoulder shrug and sorry? No attempt at making anything right about the situation?? Never again. If I could give 0 stars I would.... Find a better spot for parts or just use Rock Auto, they have excellent customer service!!

R

Ryan Faye

Takes entirely to long to get a truck repaired. Also there very deceptive on letting you know when your vehicle will be ready. A little honesty would be an improvement.

J

Johny West

Took 7hrs of labor to replace and calibrate steering shaft road. After replacing it didn't fix free play of the steering wheel I asked them to fix so the just replaced good part for newer one charged thousand more. All its needed just adjust bolt on steer box. In another time they installed defective clutch brake solenoid that leaks all the air had to bring it back and fix for more labor there hundred more. Mechanics are unprofessional

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