Weymouth, United States
825 Main St
N/A
+1 7813373424
Online care
Toilets
Always seen in a timely manner. Dr Ibrahim did a great job on my surgery and was attentive to my questions and concerns.
like
Omg is all I can say !!!!! Dr Monica Lee is amazing so friendly and patient, she answers all questions and talks to me like regular joe not like the genius she obviously is . Thank you for the awesome results and timely appointments. Ok I have a lot to say lol . The office staff is incredible as well !! Thank you so very much, Jamie Kilrain
We have been taking my daughter to Dr. Monica Lee at Mass Eye and Ear for nearly 7 years now. After a horrendous experience at Children's, Dr. Lee was a breath of fresh air. My daughter was very traumatized and she went out of her way to gain her trust and treat her with compassion. Recently, my daughter had a tonsillectomy performed by Dr. Lee. My daughter has anxiety and Dr. Lee met with the staff in Boston in advance of her surgery to ensure that everything in their power would be done to keep my daughter's time there as stress free as possible. From the staff on the inpatient floor to the anesthesia team, essentially everyone who had contact with my daughter had been brought into the circle and went out of their way to make her (and me for that matter) feel comfortable. Dr. Lee is top notch and always has been. I have had experiences with pediatrics at Childrens, South Shore, and Tufts and by far, the doctors, nurses, and staff at Mass Eye and Ear were the best I've ever experienced. I cannot thank all of them enough for all they have done.
Difficult getting through on the phone to make an appointment. Over a month to wait for appointment. Received call day of appointment stating that the Dr. called in sick and that the next available appointment would be over a month out. I understand that people get sick, but find it unacceptable that better accommodations could not have been made to reschedule. - 6/16/17: Katy & Lynn both followed up and did a great job trying to rework me in the schedule. Thank you!
You wait at LEAST an hour to be seen and that is with an appointment. Also, I feel like the doctors over book or are overwhelmed with their case load because the patient attention and follow-up doesn't exist. That being said, I felt like my doctor was excellent! I'm torn, because I feel comfortable with the medical advice. It's unfortunate, because it's more of a problem how the office in general is run. It is not worth the trouble to wait over an hour for an appointment, then to chat as fast as I can for 10 mins to the doctor, then if I call for any reason to discuss test results or issues no one can help me, according to the front desk. I am thinking of switching to a more patient focused office.
Deli
The best companies in the category 'Deli'