Wheeling, United States
648 Wheeling Rd
N/A
+1 8667813892
Wheelchair-accessible entrance
Great customer service and communication. Alex Burkut went above and beyond to make sure that we got what we needed and more importantly, when we needed. My end users are extremely happy with Legion Safety Products (Flash Ark Kit) and really appreciate the great customer service before and after the product had been delivered. Alex checked to see if the product had been delivered when promised and didn't forget about his customer. We look forward to be doing business with Alex and the whole team at Legion Safety products in the future. Thanks You.
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Horrible communication. They immediately charge your card, and will follow that with nothing but silence. If you email asking for updates, days can pass without a response. They will claim a shipping date is near when you finally do hear something, and then that date will come and go with no response. When you request another update, you guessed it - no response. The only way to get a prompt response is to email saying you are so frustrated that you will leave a bad review. Those emails are responded to within minutes, and have a cancelled order attached. If you want to buy from a place run like a mom and pop shop where they don't care about the customer and will treat you horribly, then this is the business for you. If you want to shop with a company that doesn't understand the importance of a reasonable reply, Legion is your store. If want to shop from a competent business, look elsewhere. I would give less than one star if possible.
Great service! Alex was very helpful confirming stock on an item and giving me an estimated ship date once I had placed the order.
These guys were excellent. I sent an email about a particular safety shoe and received immediate feedback and got the order placed. Painless process and the shoes arrived earlier than expected and were perfect. The price was considerably less than competitors as well. I will be back!
I was searching for an arc flash suit, and needed it next day for a job. I called and Spoke with Alex, who found me a suit that was less expensive than the one that I had been looking at, and he had it shipped direct from the manufacturer to me, and I had the suit the following morning. As if that wasn't enough to make me happy, he called me a week later to make sure that everything went well with the order and that the product worked for me. I am truly impressed with the exceptional customer service that Alex provided to me. This was my first interaction with this company, but I suspect that it will not be my last.
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