Santa Monica, United States
1600 Montana Ave
$
+1 3105861018
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
I bought a Staub pan last summer. It was more than I would usually spend but I wanted to find something special that I would cook with for years to come. Unfortunately, after using this pan several times, the coating started to flake off. After things reopened post-COVID, I returned to the store to try to exchange the pan, but was told that because it was more than 30 days from the purchase date that they could not take it back or help me in any way. BOTTOM LINE: they sold me a defective product and then claimed they couldn’t do anything about it. The staff did not even try to resolve the situation whatsoever. I always loved Williams-Sonoma but I guess they’ve made a Sur la Table customer of me.
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Great atmosphere. Very dog friendly too
A bit hard to figure where to stand in line during pandemic adjustments. Signage would help.
Great staff! The location has a small lot directly in back so it's easy in and easy out. The store has a large assortment of cookware, electrics, cutlery and kitchen tools. They also have a great demo area to sample their seasonal items. Very well stocked location. The team should be applauded for their great attention to detail.
I love to cook so William Sonoma is the place I go to for my cooking needs. Quality is the bottom line at this place. Knowledgeable staff.
Good product and great customer service.
Staff is incredibly knowledgeable and eager to help. Things are pricey but you get what you pay for. It's fun enough just to browse (I always walk out with at least one kitchen gadget) but if you need to stick a kitchen you'll be in paradise.
Williams-Sonoma on Montana is an excellent example of a kitchenware store that gets it right every time. If you're a local, this is the ideal location to buy a hostess gift or add to a wedding registry. Skip Amazon and head to Williams-Sonoma for an engaging shopping experience. Their customer service is friendly and the staff is extremely knowledgeable on various product lines. You can even test out their knives on root vegetables and bring knives from home to sharpen for a small fee. Great place to browse for new kitchenware and home decor. Best part? They have lots of samples from seasonings to sweets to salsas.
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