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Williams-Sonoma

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Alpharetta, United States

williams-sonoma.com
Chinaware store· Gift shop· Kitchen supply store· Cutlery store· Gourmet grocery store

Williams-Sonoma Reviews | Rating 4.2 out of 5 stars (8 reviews)

Williams-Sonoma is located in Alpharetta, United States on 8180 Avalon Blvd #8180. Williams-Sonoma is rated 4.2 out of 5 in the category chinaware store in United States.

Address

8180 Avalon Blvd #8180

Price range

$

Phone

+1 6784484105

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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G

Gala Gutiérrez

Went in to buy a gift and was greeted by a rude employee. She seemed annoyed that I wanted to look at a particular knife and feel the handle (needed to know if the handle was comfortable or not). I told her which knife I wanted and she kept repeating "which one?" 5 times Instead of explaining that there were 2 models (even though I literally said the name of the one particular model just as it is on the webpage). Her attitude made me not want to buy the knife and when told thank you, she seemed even more annoyed as I wasted her time. I ended up buying the knife online but I am really disappointed with the costumer service at this store.

S

Shawn Haines

Went to the store to pick an online purchase of an All-Clad cookware. I was brought a box that was busted up and the tape that says "Do not open entire set enclosed" had been cut. I figured the box got damaged and they verified all was well since the sales associate had no clue why the box was in such condition. Regardless, I get home and pieces have residue of sales stickers that had been removed. Went back to the store for an unopened box and they explained that yeah it hasn't been used just been on the sales floor. So what, not what I agreed to buy and didn't appreciate that to them it's no big deal. One star for getting what I paid for on the second trip to the store.

C

Cameron Ware

Kayla was a pleasure to work with! She quickly assisted us with what we came in for and then allowed us time to walk around the store and window shop a bit. Felt like we were the only ones in the store. Thanks Kayla

M

Michael Marsh

Love the store Even though the item I want it was out of stock

M

M H

Rude! No drinking in the store?!?!?!?! Really, I can't drink a coffee inside. Really?!?!?!? And the staff couldn't even ask nicely. Thanks bye

J

Jena Dulaney

I had a wonderful experience shopping for kitchen knifes at Williams-Sonoma. The sales associate was extremely knowledgeable and helpful. The store is clean and well organized.

D

D Heiland

No acknowledgement from 3 employees with an empty store. They were busy talking to one another. I asked if I could buy a stove top pan similar to the one that another employee sold me. The employee asked if i had a receipt. When I said no and that i didn't bring it with me but it would be on our credit card receipt. She started with the No's and the why not's of being able to help me. I told her she shouldn't be so negative without trying to find solutions which resulted in what seemed to be more of an argument. After a few minutes she pulled up the account on the computer and found out what i was looking for within a minute. Fast forward to the following week and the employee didn't use the reward certificate correctly and the online customer service can't tell what you ordered so they send you to the store. Andrea, at the store told me to call Comenity Bank. I questioned why i would call the bank when the store didn't credit my account properly. She said "well, we are really busy and if you had your receipt i could help you but you don't." So, I had to call back to customer service, look up the prices online and then file a dispute for the reward that i wasn't credited. This process isn't simple because after i get the dispute in the mail then i have to follow up with them in a written explanation. I"M DONE... the card will be closed and i won't be goin' back.

T

Tswkoe Weng

I love that place you can find so Mary cooking ingredient and Kitchen gadgets

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