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Willowbrook Ford

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Willowbrook, United States

willowbrookford.net
Car dealer· Car finance and loan company· Truck dealer· Used car dealer· Used truck dealer· Commercial Truck Dealers· Commercial Truck Repair· Ford dealer

Willowbrook Ford Reviews | Rating 4.4 out of 5 stars (5 reviews)

Willowbrook Ford is located in Willowbrook, United States on 7301 Kingery Hwy. Willowbrook Ford is rated 4.4 out of 5 in the category car dealer in United States.

Address

7301 Kingery Hwy

Phone

+1 6309865000

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car hireCar washOil changeRepair services

Open hours

...
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Johnny Contreras

Just picked up this Bad Boy - 2021 Ford Bronco Outer Banks! I was recommended to this dealer by the Costco Auto program. Service was outstanding. Jerry was awesome! Polite, never pushy, answered all our questions. Sebastian in finance made it smooth as butter to finish up the paper work. Best of all, gave me a deal I couldn’t refuse. Go see Jerry and team and tell them Johnny C sent you for the “Jerry” deal. You won’t be disappointed.... #happycamper

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Kandy & Kirby Mays

I have been researching midsize SUVs and drove past a new Ford Bronco the other day. I went online and did some preliminary research and took the opportunity to go see one in real life when I was passing through Willowbrook and saw the Ford dealership. We decided to stop in and narrow our search. The customer service we experienced was by far the worst service I have ever experienced at a car dealership, 10 cars thus far in my lifetime. 1. The man would not wear his mask appropriately and gave excuses when I asked if he would please put it on while we were inside 2. When I stepped away for a moment he walked away, leaving my husband alone to look at the car independently. 3. When I returned, I asked had he, my husband, looked at the interior of the car and he said “I don’t know what he did.” 4. He then added, without any provocation, “you’ll have to pay over sticker or at sticker because of supply and demand.” 5. I then asked for him to tell me about the new Mustang SUV, at which point, he directed me to YouTube. 6. I then shared with him that directing a customer to YouTube isn’t the best recommendation and that I would take my business elsewhere. The most appalling of this experience was that the GM and owner were there having a meeting. If this is how staff conducts themselves when the owner is present, imagine how they act when they are left to their own devices. This goes to show my decision to buy the last 3 cars online was the correct decision.

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Julio C Torres

My first time buying a brand new car at the Willowbrook Ford, it was AWESOME... So don't waste your time!!! Go directly with the BEST SALES specialist (Marcus Williams), he detail oriented, kind and take his time to ensure you. Ask to deal with him only, talk about a 5 star costumer experience...

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Michael James

Great experience here. Rob and Javon made the whole experience quick and hassle free. Purchased an older, high mileage truck and have had no issues. These guys were great.

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Andrew Meeks

My experience at Willowbrook Ford was fantastic! My sales representative Andy Ricci was great. He is detail oriented, kind, and takes his time to ensure you have zero questions or issues when you leave the dealership with your new Ford. In addition, the finance department is top notch. The finance manager I worked with(Sebastian) was great. His diligence in keeping track of my loan allowed me to receive a lower finance rate than what I was quoted the day before. Five stars all around for Willowbrook Ford!

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