Wilmington, United States
510 Justison St
N/A
Birthday Party Fun!
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We have Birthaday Parties here every year for both of our kids . We had yet another today, and another GREAT experience. Super clean, super friendly and attentive staff, organized, helpful, I could keep going! This year our host was Indira. She was amazing. Professional, proactive, and super responsive. Definitely an asset to their company. I can't recommend them enough for Birthday parties. Keep up the great work Altitude!
Always a good time, very friendly staff. Some of the equipment - padded mats, basketball rims, etc - are showing some wear (and have for the past few months). These may currently be or could potentially be safety issues in the future and as such should be addressed. Other than that, we enjoy the Toddler Time every few weeks.
This was thee worse!!!!!! I had to chase down an employee for everything just to have my daughter's party flow correctly. The room had a smell to it, the floor was sticky and disgusting. There were signs above the door and prior to the party I did a visit and specified what name I wanted above the door well that didn't happen. I had been begging and chasing folks down most of the afternoon to get our daughter's name up and then they told us the piece was broken only to find out someone had written on it with semi permanent ink. The employees said they were gonna switch the sign which never happened. Finally an employee comes with a ladder he can't get it off and next thing I know my husband is up the ladder. Now I've called corporate and left messages and guess what happened....nothing
My son and I came here yesterday and he had a blast! One of the staff even pmayed with him on the inflatable air bag jump and encouraged him to climb the wall in the obstacle course. The entire staff as a whole were very polite! I definitely appreciate the woman who jumped with my son and interacted with him especially since I am currently 7 months pregnant! We will definitely be back again. The nachos were good as well as slushies and they mix flavors for you. We both had a blast, my son playing amd me...eating! Ha! Thanks again!
Deli
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